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Retail Operations Manager

2 months ago

Denver, Colorado, United States evo Full time
About the Role

evo is seeking a highly motivated and experienced Retail Lead to join our team. As a Retail Lead, you will play a pivotal role in driving operational excellence, leading and developing retail team members, and delivering exceptional customer experiences.

Key Responsibilities
  • Lead and maintain operational excellence in store inventory management, ship to store pick-up operations, and ship from store.
  • Provide guidance and support to frontline employees, ensuring a positive customer experience and achieving sales goals.
  • Uphold evo's visual merchandising standards to create an appealing shopping environment.
  • Collaborate with the Store Supervisor to positively influence employee productivity, customer experience, and sales goals.
  • Execute store sales/promotions, markdowns, transfers, shipments, and merchandising projects.
  • Assist with opening and closing responsibilities, including register management and nightly walkthroughs.
Requirements
  • Previous experience in a retail role is preferred.
  • Proficiency in using retail systems and software (e.g., NetSuite, evoPOS, BRM, HighJump).
  • Adaptability, attention to detail, cash handling, communication, conflict resolution, critical thinking, customer service, inventory management, merchandising, multitasking, problem-solving, product knowledge, teamwork, time management.
  • Embodies, honors, and lives evo's core values: The Great 8.
What We Offer
  • Paid accrued sick leave.
  • 40 hours volunteer paid time off.
  • Employee discounts and access to pro deals on most products we sell.
  • Weekday access to free gear rentals from our expansive in-store ski, snowboard, and bike fleets.
  • Time together outside, volunteer activities, community events, and ride days.
About evo

evo is a leading multi-channel retail brand that stands at the intersection of community, commerce, action sports, and the outdoor lifestyle. We define success differently than most, balancing our goals of building an iconic brand and business, creating an extraordinary place and path for our employees, and leveraging our success to give back.

We have a passion for community, sports, and lifestyle, and a collective hunger when it comes to building a great company together. At evo, we are working to build and nurture a culture where equity, inclusivity, and compassion are inherent to how we operate and evolve.