Retail Operations Manager
1 month ago
We are seeking a highly skilled and experienced Retail Coordinator to join our team at Quick Holdings LLC. As a key member of our operations team, you will be responsible for providing direction, guidance, and support to our team members to achieve our business objectives.
Key Responsibilities- Maintain a high level of understanding of company guidelines, rules, and regulations.
- Assist in developing strategies for the team to reach their goals.
- Perform all essential duties listed for Retail/Returns Lead, Quality Control (QC), Logger and Sorter.
- Communicate clear instructions to team members and management.
- Monitor team members' participation to ensure the training provided is applied.
- Manage daily operations.
- Assist with Administrative duties.
- Problem-Solving within the department as needed.
- Delegate tasks and set deadlines.
- High school diploma or equivalent.
- Understanding of warehouse functions.
- Strong data entry and typing skills.
- Detail-oriented.
- Understanding of systematical functions on a high level.
- Experience with CRM's (Customer Relationship Management).
- Communication Skills: Coordinator will need to communicate efficiently with team and superiors.
- Leadership Skills: Coordinator will resolve conflicts, keep employees motivated and on-task.
- Critical-Thinking Skills: Coordinator will determine the right course of action.
- Organizational Skills: Coordinator will manage time, employees, and ensure all moving pieces remain in order in the department.
- Problem-Solving Skills: Coordinator will define problems, come up with alternatives, assess which is the best course of action and act on it.
- Knowledge on Microsoft Office programs.
- Knowledge on 3PL program.
- Understanding of all SLA standards.
- Prior experience leading a team.
This is a Denver-based position operating out of a Warehouse environment. Warehouse Environmental Conditions are as follows:
- Moderate noise level in the work environment.
- Work environment is indoors.
- Warehouse temperatures may vary depending on outside temperatures.
- Sight: Must be able to see well enough to read product lot numbers and expiration dates, read reports, and use a computer.
- Hearing: Must be able to hear well enough to communicate in person or via technology, and to hear warning signals of forklifts and warehouse equipment.
- Standing: Must be able to stand for shift duration.
- Walking: Must be able to walk without assistance to perform job duties.
- Mobility: Must be able to be mobile to operate warehouse machinery.
- Sitting: Must be able to sit for shift duration.
- Stooping, Kneeling: Must be able to stoop or kneel for short periods of time.
- Lifting: Must be able to lift 50 lbs. – 70 lbs.
- Hand Mobility: Must be able to have mobility in hands to open and seal packaging, utilize keyboard functions, and utilize phone systems.
- Must work Monday-Friday, 7:00am-3:30pm.
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