Retail Operations Supervisor

4 days ago


Denver, Colorado, United States Columbia Care Full time
Job Title: Retail Operations Supervisor

Join our team as a Retail Operations Supervisor at The Cannabist Company, formerly known as Columbia Care. As a key member of our dispensary team, you will be responsible for ensuring the smooth operation of our retail facilities, providing exceptional customer service, and maintaining a positive and inclusive work environment.

Key Responsibilities:
  • Oversee daily dispensary operations, including staffing, inventory management, and customer service.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
  • Collaborate with the management team to achieve business objectives, including sales targets, customer acquisition, and retention.
  • Provide coaching and training to dispensary staff to ensure they have the skills and knowledge needed to provide exceptional customer service and meet sales targets.
  • Monitor and analyze sales data, customer feedback, and employee performance to identify areas for improvement and develop strategies to address them.
  • Ensure compliance with all relevant laws, regulations, and company policies, including those related to customer data protection, inventory management, and employee conduct.
Requirements:
  • At least 21 years of age.
  • MED badge.
  • Experience in retail operations, customer service, or a related field.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent problem-solving and analytical skills, with the ability to analyze data and develop strategies to address complex issues.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Strong attention to detail, with the ability to maintain accurate records and reports.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and inclusive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service and driving business growth, we encourage you to apply for this exciting opportunity.



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