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Regional Customer Service Director
2 months ago
Take the next step in your inside sales career and become a leader in the industry with Electrical Equipment Company (EECO), a leading distributor of Rockwell Automation products. As a Regional Customer Service Manager, you will have the opportunity to gain extensive knowledge of our products and work in a team environment with a supportive system designed to help you succeed.
Key Responsibilities:
- Develop and train the Northwest Virginia staff on business and vendor systems, product training, and soft customer service skills.
- Collaborate with the Regional Sales Manager to establish standards for inside sales and administrative processes and procedures.
- Define measurable goals and create analytics to validate and communicate customer service expectations.
- Lead the team to continuous growth in customer satisfaction as measured by analytics.
About the Company:
EECO is a full-line electrical distributor specializing in Industrial Automation and power solutions. We invest in our employees' capabilities to increase understanding, drive recommendations, and take action for our customers. As an equal opportunity employer, we welcome qualified applicants from diverse backgrounds.
