Customer Service Representative

2 weeks ago


Manhattan, Illinois, United States Nick Fellers - State Farm Agent Full time
Position Overview

Nick Fellers - State Farm Agent is looking for a dedicated professional to fill the role of Receptionist - State Farm Agent Team Member. This position is ideal for an enthusiastic individual eager to contribute to our agency's growth through exceptional customer service and meaningful interactions.

Key Responsibilities
  • Build and maintain customer relationships, ensuring follow-up as necessary.
  • Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Utilize a customer-centered, needs-based approach to inform clients about available insurance solutions.
  • Exhibit a strong work ethic and a commitment to achieving success daily.
What We Offer
  • Competitive hourly wage complemented by commission and bonuses.
  • Paid time off, including vacation and personal/sick days.
  • Flexible working hours to accommodate your schedule.
  • Valuable experience in the insurance industry.
  • Opportunities for professional growth and advancement within the agency.
  • Signing bonus of up to $1000.
Qualifications
  • Strong interpersonal and communication skills, both written and verbal.
  • People-oriented with excellent organizational abilities.
  • Self-motivated and detail-oriented, dedicated to providing outstanding customer service.
  • Proficient in various computer applications, particularly Windows.
  • Able to work collaboratively in a team environment and manage multiple tasks effectively.
  • Ability to relate well to customers and understand their needs.
  • Must be able to obtain Property and Casualty license and Life and Health license.

If you possess the motivation to excel in this role, we encourage you to consider this opportunity.

Flexible work-from-home options are available.



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