Senior Claims Team Leader

2 weeks ago


Manhattan, Illinois, United States Hiscox Full time

Position Overview:

The Senior Claims Team Leader is a pivotal first-line manager tasked with facilitating the achievement of team goals by nurturing, guiding, and inspiring a dedicated group of high-performing claims specialists. This role demands a blend of superior technical claims expertise, adept people management, and strong leadership capabilities.

Key Responsibilities:

  • Enhance employee engagement, promote adjuster development, and drive team performance and growth.
  • Ensure adherence to Key Performance Indicators and Hiscox USA Best Practices through comprehensive managerial diary and file evaluations.
  • Analyze coverage assessments prepared by the team, including denials.
  • Foster effective litigation management practices within the assigned team.
  • Identify and propose solutions for significant issues and trends to senior claims leadership.
  • Distribute new incoming claims, reopened claims, and claims requiring transfer due to severity.
  • Serve as the escalation point for customer and broker grievances.
  • Assist the Vice President in preparing and presenting reserve evaluations and claims trends.
  • Actively participate in the Claims/UW/Actuarial feedback loop.
  • Contribute to recruitment and onboarding initiatives.

Candidate Profile:

The US Claims team at Hiscox comprises a dynamic group of professionals committed to delivering exceptional customer service and claims management expertise. The claims personnel are empowered to oversee their claims within designated authority, ensuring equitable and prompt resolution for our insured and broker partners. With robust growth across the US sector, the Claims team is focused on achieving profitability while upholding Hiscox's esteemed reputation for outstanding claims handling.

Qualifications:

  • Over 10 years of claims management experience, with a JD from an ABA accredited law school considered as a supplementary qualification.
  • A minimum of 5 years of experience in Professional Liability claims, with a strong emphasis on Miscellaneous Professional Liability.
  • At least 4 years of experience in claims management.
  • Demonstrated leadership and people management abilities.
  • In-depth knowledge of claims handling practices, including coverage analysis, litigation management, and negotiation.
  • Exceptional analytical, critical thinking, and communication skills, both verbal and written.
  • Strong relationship-building and rapport skills.

Additional Considerations:

Demonstrated initiatives to enhance product innovation, streamline claims processes, or develop a broader understanding of business aspects through training, interactions with stakeholders, or relevant projects.

A technical leader capable of addressing challenges posed by direct reports or other internal and external parties.

What We Offer:

  • Competitive salary and performance-based bonus structure.
  • 401(k) plan with attractive company matching.
  • Comprehensive health insurance, including vision, dental, and flexible spending accounts.
  • Company-sponsored group term life, short-term disability, and long-term disability coverage.
  • Generous paid time off, including vacation days, holidays, and additional personal days.
  • Paid parental leave and a four-week sabbatical after five years of service.
  • Financial assistance for adoption and medical travel reimbursement programs.
  • Annual reimbursement for health club memberships or fitness program fees.
  • Company-sponsored subscription to wellness programs.
  • A vibrant, creative, and values-driven workplace culture.
  • Modern office environment with complimentary refreshments.
  • Commitment to social responsibility and community engagement.

Equal Opportunity Employer:

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.



  • Manhattan, Illinois, United States Nick Fellers - State Farm Agent Full time

    Position OverviewWe are seeking a dedicated and professional individual to fill the role of Receptionist - State Farm Agent Team Member. This position is ideal for an enthusiastic person who is eager to contribute to our agency's growth through exceptional customer interactions and value-driven discussions.Key ResponsibilitiesBuild and maintain customer...


  • Manhattan, Illinois, United States Nick Fellers - State Farm Agent Full time

    Position OverviewNick Fellers - State Farm Agent is looking for a dedicated professional to fill the role of Receptionist - State Farm Agent Team Member. This position is ideal for an enthusiastic individual eager to contribute to our agency's growth through exceptional customer service and meaningful interactions.Key ResponsibilitiesBuild and maintain...


  • Manhattan, Illinois, United States Nick Fellers - State Farm Agent Full time

    Position OverviewA successful State Farm Agent is in search of a dedicated professional to fill the role of Receptionist - State Farm Agent Team Member. We are looking for an enthusiastic individual who is eager to contribute to our agency's growth through exceptional customer interactions and value-driven conversations.Key ResponsibilitiesBuild and maintain...

  • Field Roof Inspector

    2 months ago


    Manhattan, United States Hancock Claims Consultants Technicians Full time

    Job DescriptionJob DescriptionHancock Claims Consultants specialize in Ladder Assist and Property Inspection Services, collaborating directly with numerous insurance agencies for efficient claims management.At Hancock, we are at the forefront of claims resolution services, offering nationwide coverage, swift and comprehensive claims inspections, and...

  • Culinary Team Leader

    2 weeks ago


    Manhattan, Kansas, United States Bourbon & Baker Full time

    Job OverviewCompany: Bourbon & BakerPosition: Culinary Team LeaderJob Classification: Part Time, Non-ExemptBenefits Eligibility: Not EligibleReports To: Executive Chef of Bourbon & BakerWork Schedule: 8-25 hours per week, varying based on business needs. A generally consistent schedule can be anticipated.Role Summary: The Culinary Team Leader establishes the...

  • Retail Team Leader

    2 weeks ago


    Manhattan, United States Best Buy Full time

    As a Retail Experience Supervisor, you’ll use your leadership skills to inspire employees to deliver great customer experiences. To accomplish this, you’ll focus on providing positive employee experiences, skill development and performance management. You’ll compare store performance against company goals and lead your team to drive growth or improve...

  • Retail Team Leader

    2 weeks ago


    Manhattan, United States Best Buy Careers Full time

    As a Retail Experience Supervisor, you’ll use your leadership skills to inspire employees to deliver great customer experiences. To accomplish this, you’ll focus on providing positive employee experiences, skill development and performance management. You’ll compare store performance against company goals and lead your team to drive growth or improve...

  • Retail Team Leader

    2 weeks ago


    Manhattan, United States Best Buy Full time

    As a Retail Experience Supervisor, youll use your leadership skills to inspire employees to deliver great customer experiences. To accomplish this, youll focus on providing positive employee experiences, skill development and performance management. Youll compare store performance against company goals and lead your team to drive growth or improve...

  • Retail Team Leader

    2 weeks ago


    Manhattan, United States Best Buy Full time

    As a Retail Experience Supervisor, youll use your leadership skills to inspire employees to deliver great customer experiences. To accomplish this, youll focus on providing positive employee experiences, skill development and performance management. Youll compare store performance against company goals and lead your team to drive growth or improve results....

  • Retail Team Leader

    2 weeks ago


    Manhattan, United States Best Buy Full time

    As a Retail Experience Supervisor, you’ll use your leadership skills to inspire employees to deliver great customer experiences. To accomplish this, you’ll focus on providing positive employee experiences, skill development and performance management. You’ll compare store performance against company goals and lead your team to drive growth or improve...


  • Manhattan, United States VNS Health Full time

    Overview Contacts and assists VNS Health Plans members with Medicaid applications and recertification. Enters and updates member demographic information into the Recertification Tracking Tool. Identifies and investigates problematic recertification cases and presents for resolution. Works under general supervision. Compensation: $20.98 - $26.23...

  • Retail Team Leader

    2 weeks ago


    Manhattan, Montana, 59741, Gallatin County, MT, United States Best Buy Full time

    As a Retail Experience Supervisor, you’ll use your leadership skills to inspire employees to deliver great customer experiences. To accomplish this, you’ll focus on providing positive employee experiences, skill development and performance management. You’ll compare store performance against company goals and lead your team to drive growth or improve...


  • Manhattan, United States Michael Page Full time

    We offer highly competitive salariesCompetitive Pay and Health-care Benefits from day 1 About Our Client Our client is a reputable law firm in Manhattan looking for a senior legal recruiting coordinator to join their team in the New York office. Job Description Work with the legal recruiting team, Senior Director, Legal Recruiting and other firm leadership...


  • Manhattan Beach, California, United States Gecko Hospitality Full time

    At Gecko Hospitality, we pride ourselves on our diverse and chef-driven dining establishments, celebrated for our heartfelt cuisine, attentive service, artisanal cocktails, and curated wine selections. We are on the lookout for talented, passionate, and experienced culinary professionals to join our vibrant team.Position Overview:As an Assistant Culinary...


  • Manhattan, Kansas, United States Tractor Supply Full time

    Position Overview: The Retail Operations Leader is essential in guiding the store's daily functions and ensuring a superior customer experience. This role involves mastering the responsibilities of a Store Manager while fostering a positive environment for both customers and team members.Key Responsibilities:Team Development: Recruit, train, and mentor team...


  • Manhattan, United States Selby Jennings Full time

    A globally recognized Hedge Fund, specializing in systematic macroeconomic strategies are looking to hire a senior quantitative developer to spearhead the development of greenfield front office trading infrastructure. The role will sit in the modeling and technology team that functions as a core team supporting quants and portfolio managers.The role will...

  • Agent's Assistant

    2 months ago


    Manhattan, United States Nick Fellers - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceHealth insuranceOpportunity for advancementPaid time offSigning bonusTraining & development Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent...


  • Manhattan, Kansas, United States Olsson Full time

    Join Olsson as a Senior Civil EngineerAs a vital member of our team, you will:Engage in the firm's most significant and intricate projectsServe as the lead design engineer for select initiativesTake on project management responsibilities for various assignmentsDevelop comprehensive planning and design documentationYour expertise will contribute to the...


  • Manhattan, Kansas, United States U.S. Engineering Full time

    Job OverviewU.S. Engineering has been a pioneer in the industry since 1893, driven by a commitment to innovation and adaptability. In a rapidly evolving construction landscape, we foster a vibrant work environment where every team member can contribute to meaningful change. Our people are our greatest asset.Position: SERVICE MANAGERThe Service Manager plays...


  • Manhattan, United States McCownGordon Construction Full time

    People love to work here, plain and simple.It's easy to love your job when you're surrounded by driven, passionate leaders. We show up every day and give it our all; not because we have to, but because we want to.Responsible for implementing McCownGordon's health, safety, and environmental management program across multiple project sites and to...


  • Manhattan, United States Selby Jennings Full time

    One of the world's leading market makers who have been operating since the 80s are currently recruiting for senior software engineers to build fully automated trading systems for their futures business. This firm are an industry household name that are known for pushing the boundaries of speed and computational scale. Their current strategy is to modernize...

  • Executive Leader

    7 days ago


    Manhattan Beach, California, United States Sidecar Doughnuts and Coffee Full time

    Executive LeaderSidecar Doughnuts & Coffee is a dynamic and fast-paced environment where you'll have the opportunity to grow and develop your skills as a key member of our team.Key ResponsibilitiesStrategic Planning: Develop and implement business strategies to drive growth and profitability.Team Management: Lead and manage a high-performing team to achieve...

  • Senior Accountant

    4 weeks ago


    Manhattan, United States Michael Page Full time

    Rapidly growing entertainment business based in ManhattanAre looking for a Senior Accountant to join the team About Our Client A well known, rapidly growing entertainment business. Job Description The role will involve:Actively engage in the monthly and quarterly financial closesPerform all aspects of accounting functions in NetSuite on a...