Customer Service Representative

4 days ago


Manhattan Beach, California, United States Massage Revolution Full time
Job Overview

Massage Revolution is seeking a highly skilled and enthusiastic Front Desk Agent to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service, promoting our services, and ensuring a positive experience for our guests.

Key Responsibilities
  • Customer Service: Provide personalized attention to our guests, responding to their needs and concerns in a professional and courteous manner.
  • Service Promotion: Promote all services enthusiastically and authoritatively, highlighting the benefits and value of our offerings.
  • Time Management: Manage your time effectively in a fast-paced work environment, prioritizing tasks and meeting deadlines.
  • Teamwork: Collaborate with colleagues to achieve common goals and objectives.
  • Communication: Communicate effectively with clients and staff, both verbally and in writing.
Requirements
  • Customer Service Experience: 1 year of experience in customer service, preferably in a sales or front desk role.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with clients and staff.
  • Time Management: Ability to manage your time effectively in a fast-paced work environment.
  • Teamwork: Ability to work collaboratively with colleagues to achieve common goals and objectives.
  • Availability: Availability to work day or evening shifts, and weekends.
Benefits
  • PTO (Paid Time Off): Paid time off for vacation, sick leave, and personal days.
  • Health Insurance: Comprehensive health insurance plan.
  • Compensation: Competitive compensation based on experience.
  • Paid Training: Paid training and development opportunities.
  • 401K: Retirement savings plan.
  • Commission/Bonuses: Commission and bonuses based on performance.
  • FREE Monthly Massages: FREE monthly massages for employees.
  • Professional Environment: Professional and supportive work environment.


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