Patient Services Coordinator

3 days ago


Voorhees Twp, United States Cooper University Health Care Full time
About the Role

As a Patient Services Representative at Cooper University Health Care, you will play a vital role in delivering exceptional patient care and service. Your primary responsibility will be to serve as the front-line contact person for all incoming patients, providing a positive and welcoming experience from the moment they arrive.

Key Responsibilities

• Greet and register patients, ensuring accurate and efficient processing of their information
• Schedule appointments and manage patient flow to minimize wait times
• Collect point-of-service copays and provide general information to patients and their families
• Utilize AIDET principles to deliver exceptional customer service and ensure patient satisfaction

Requirements

• High School Diploma or Equivalent required
• Computer literate with experience in a medical environment preferred
• Excellent communication and customer service skills, with the ability to work independently and as part of a team
• Knowledge of medical insurances and IDX systems a plus

What We Offer

Cooper University Health Care is committed to providing a supportive and inclusive work environment, with opportunities for professional growth and development. We offer competitive rates and compensation, a comprehensive benefits package, and a chance to make a meaningful difference in the lives of our patients and their families.

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