Patient Services Coordinator

2 weeks ago


Egg Harbor Twp, United States AtlantiCare Full time


POSITION SUMMARY
The Patient Services Coordinator plays a vital role in providing administrative support at the front desk within a healthcare facility, including hospitals, outpatient clinics, or surgical centers.

This role is responsible for ensuring the efficient and organized scheduling of patient appointments, verifying patient insurance details, entering client data into the system, and delivering precise financial information to clients.

This position contributes to the organization's objectives by delivering exceptional customer service, engaging in performance enhancement initiatives, and exhibiting a strong commitment to teamwork and collaboration.


QUALIFICATIONS
EDUCATION:
A high school diploma or equivalent is required.

LICENSE/CERTIFICATION:

EXPERIENCE:
1-3 years of administrative experience is required, preferably in a healthcare environment. A minimum of 1 year of experience with insurance, CPT4, and ICD-10 coding is preferred. Familiarity with medical terminology is advantageous.

Proficiency in Clinical Applications is preferred at the time of hire; individuals in this role will receive appropriate training, and competency will be expected within 30-60 days from the start date.

PERFORMANCE EXPECTATIONS
Demonstrates the competencies as outlined in the Assessment and Evaluation Tool for this position.

WORK ENVIRONMENT
Potential exposure to the hazards and risks associated with the healthcare environment, including infectious diseases, hazardous materials, and potential injury.

The essential functions for this position are detailed in the Assessment and Evaluation Tool.

REPORTING RELATIONSHIP
This position reports to the Department Director, Manager, or Nursing Leadership in other areas within the organization.

The above description reflects the general responsibilities deemed necessary to outline the primary functions of the role and should not be interpreted as an exhaustive list of all tasks that may be required.



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