Patient Services Ambassador
5 days ago
At Cooper University Health Care, our commitment to delivering exceptional healthcare begins with our team. Our dedicated professionals are continually discovering innovative clinical solutions and enhancing access to the latest facilities, equipment, technologies, and research protocols. We prioritize our employees by offering competitive compensation, a comprehensive benefits program, attractive working conditions, and opportunities for professional growth and development.
Discover why Cooper University Health Care is the preferred employer in South Jersey.
Job SummaryThis role emphasizes customer service excellence in patient interactions. Key responsibilities include:
- Ensuring quality patient scheduling and positive telephone etiquette
- Providing exceptional customer satisfaction in support of Cooper University Hospital's mission
- Serving as the front-line contact person for incoming patients, greeting, registering, scheduling, collecting point-of-service copays, and providing general information to patients and their families using AIDET
- Assisting patients as their non-clinical navigator during discharge coordination
To be successful in this role, you will need:
- Computer literacy
- Excellent communication and customer service skills
- Knowledge of medical insurance
- Experience in a medical environment (strongly preferred)
A High School Diploma or Equivalent is required.
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Patient Service Rep
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Patient Service Rep
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Patient Service Rep 1
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Patient Services Rep PRN
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Patient Services Representative PRN
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