Customer Service Representative

3 weeks ago


Mansfield, Massachusetts, United States Knitwell Group Full time
About the Role

In this exciting role as a Customer Service Representative, you will be responsible for delivering exceptional client experiences by building strong relationships, providing personalized product information, and maintaining a clean and safe store environment.

Key Responsibilities:

  • Client Service: Embody our company values and set an example through your behaviors, ensuring that clients receive top-notch service.
  • Revenue Generation: Consistently meet or exceed divisional, store, and individual financial and credit goals while contributing to the store's overall objectives.
  • Operations: Complete opening/closing procedures, maintain a well-organized workspace, adhere to Loss Prevention practices, and participate in inventory preparation.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: Minimum one year of sales associate or relevant experience in the services industry with proven results.

Estimated Salary Range: $35,000 - $45,000 per annum, based on location and performance.



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