Financial Services Representative

7 days ago


Mansfield, Massachusetts, United States Rockland Federal Credit Union Full time

Rockland Federal Credit Union (RFCU) is a dynamic and member-focused financial institution seeking an outgoing, friendly, service-oriented individual to join our team as a Financial Services Representative in Mansfield, MA. This role offers excellent opportunities for career growth and development within a supportive work environment.

Job Summary

We are looking for an exceptional candidate with experience handling cash and working with computers who can provide top-notch customer service and develop strong relationships with our members. As a Financial Services Representative, you will be the first point of contact for our members, processing transactions such as deposits, withdrawals, and loan payments while maintaining accurate records and balancing a cash drawer.

Key Responsibilities
  • Provide excellent customer service and resolve member issues promptly
  • Process transactions accurately and efficiently, including deposits, withdrawals, and loan payments
  • Maintain accurate records and balance a cash drawer
Requirements

To be successful in this role, you must have:

  • A high school diploma or equivalent
  • Experience in face-to-face customer service
  • Cash handling experience
  • Strong communication skills and attention to detail
Benefits

We offer a comprehensive benefits package, including:

  • Blue Cross Blue Shield medical benefits
  • Dental insurance
  • 401(k) with company match and profit sharing potential
  • Flexible health and dependent care plans
  • Life, AD&D, and LTD insurance
  • Tuition reimbursement program

The estimated annual salary for this position is $45,000 - $60,000, based on location and experience.



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