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Administrative Coordinator

2 months ago

Columbus, Ohio, United States Golden Reserve LLC Full time
About Golden Reserve:
Golden Reserve is seeking a skilled Administrative Coordinator who will play a crucial role in our client engagement and operational management. This position combines the responsibilities of a Receptionist and an Office Manager, making it essential for the success of our team.

Key Responsibilities:
As an Administrative Coordinator, you will be tasked with:
  1. Handling all incoming and outgoing client communications through various channels (telephone, digital, and traditional mail).
  2. Overseeing the internal operational functions of your designated office(s), including inventory management and enhancing the client experience.
  3. Maintaining an organized client filing system to ensure easy access to important information.
  4. Delivering exceptional customer service that reflects our commitment to client satisfaction.

Our Team:
The Administrative Coordinator is recognized as both the face and heart of Golden Reserve. You will be the first point of contact for our clients, embodying our values and commitment to service excellence.

What We Value:
We believe in:
  • Client Service Excellence: Acknowledging the significant responsibility we hold in managing our clients' financial futures.
  • Being the Heart: Supporting our sales team to assist more families while providing compassionate communication and client experience.
  • Commitment: A dedication to our processes and systems that ensure effective client service and support.
  • Ownership: Taking pride in the operational excellence and appearance of your office, ensuring it is equipped to provide a world-class client experience.

Qualifications:
We are looking for candidates with:
  • A minimum of two years of administrative support experience, including phone communication.
  • Proficiency in Microsoft Office Suite (including Teams).
  • Strong grammar, spelling, proofreading, and communication skills.
  • A resilient mindset, demonstrating accountability, ownership, problem-solving abilities, and toughness.

What We Offer:
We provide:
  • Support from dedicated RCA Team Leaders to assist with workload management and training needs.
  • A competitive salary range of $50,000 - $60,000.

Benefits:
Our benefits package includes:
  • A generous time-off policy.
  • Health, Vision, and Dental Insurance.
  • 401(k) plan and Life Insurance.

Work Schedule:
The work hours are from 8:30 AM to 5:30 PM, including a one-hour lunch break. Flexibility for occasional evening hours may be required to support educational workshops.

If you are interested in being part of a transformative approach to financial services and are looking for a rewarding career, we encourage you to consider this opportunity.