Hospitality Assistant
4 days ago
At Gjelina NYC, we pride ourselves on creating a unique and memorable dining experience for our guests. Our team members are dedicated to delivering exceptional customer service and working together to achieve our mission.
">Job Description">
We are seeking a highly skilled Hospitality Assistant to join our team at Gjelina NYC. As a key member of our team, you will play a vital role in supporting our chefs, servers, and bartenders to deliver an unforgettable dining experience.
">
- Provide full operational support during service, maintaining the cleanliness of the venue pre-service, during service, and after service.
- Set and reset tables in a timely manner, constantly manicuring tables throughout service, clearing tables with efficiency and grace.
- Assist in fulfilling soft beverage orders, coffee & tea orders.
">Responsibilities">
- Report for duty on time, clocking in for your shift using the timeclock.
- Manage your time, including taking rests and meal breaks in compliance with New York Labor Law; keep managers informed when you leave the floor.
- Maintain high standards of appearance and hygiene at all times, including clean hair, nails, and no heavy perfumes or colognes.
- Adhere to all health, safety, alcohol control, and sanitation protocols.
- Know our regulars and encourage new guests to become regulars by establishing a rapport that includes the guests' likes and dislikes.
- Organize, clean, and maintain all areas of service, especially server stations.
- Prepare the floor at the opening and closing of each shift; stocking, cleaning, and preparing for service.
- Clear dishes and glassware from tables; know the proper way to remove a dish, how to carry dishes, and how to reset a table.
- Polish and restock glassware, plates, and silverware as needed.
- Set and reset tables efficiently before, during, and after service periods to turn tables.
- Clear guest tables after each course and reset with appropriate settings.
- Prepare trash bins for service and maintain throughout shift.
- Change sanitation buckets every two hours or as needed.
- Use all chemicals in accordance with OSHA regulations and venue requirements.
- Work with servers to ensure proper guest service.
- Responsible for maintaining the entire restaurant, including the dining room, storerooms, and beverage station, according to established cleanliness and stock standards.
- Prepare coffee and soft drink orders in accordance with all recipes provided by Gjelina Management.
- Run drinks when time allows.
- Communicate clearly with runners, servers, and managers to support with service.
- Understand the floorplan, table numbers, and seat positions of the entire venue.
- Attend mandatory training and pre-shift meetings.
- Support the management team in all aspects of in-house service and events.
- Perform other duties and responsibilities as required or requested.
">Why Work at Gjelina Group">
We offer a dynamic work environment, where teamwork and collaboration are essential to delivering exceptional results. If you are passionate about delivering outstanding customer service and working in a fast-paced environment, we want to hear from you
">Salary and Benefits">
The estimated salary for this position is $18-$20 per hour, depending on experience and qualifications. We offer a competitive benefits package, including paid time off, medical, dental, and vision insurance, 401(k) matching, and more.
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