Commercial Lines Support Specialist

1 week ago


Warwick, Rhode Island, United States Brown & Brown Insurance Full time
About the Role

Brown & Brown Insurance is seeking a highly skilled and detail-oriented Client Services Representative to join our team in Warwick, RI. As a key member of our Commercial Lines team, you will provide exceptional support to our Account Managers, ensuring seamless policy servicing and exceptional customer experiences.

Key Responsibilities
  • Perform a range of policy servicing tasks, including mail checking, endorsement requests, and claims reporting.
  • Provide direct customer service support for commercial lines clients, responding to inquiries and resolving issues in a timely and professional manner.
  • Prepare and distribute client documents, including policy renewals and certificates of insurance.
  • Renew policies accurately and efficiently, adhering to agency standards and timelines.
  • Compile and create proposals, summaries, and special projects as requested by clients and management.
  • Meet all established quality control procedures and timelines, ensuring exceptional service delivery.
Requirements
  • Proficient in Microsoft Office tools, including Outlook, Excel, and Word.
  • Commercial lines insurance experience preferred.
  • Minimum 1 year of office experience required.
  • Associate's degree preferred.
  • Property & Casualty Insurance license preferred.
  • Proficient in management operating systems that support insurance sales, tracking, and service.
What We Offer
  • Excellent growth and advancement opportunities.
  • Competitive pay based on experience.
  • Paid Time Off (PTO).
  • Generous benefits package, including health, dental, vision, 401(k), and Employee Stock Purchase Plan.


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