Technical Support Specialist
2 weeks ago
Belcan is a leading provider of professional IT, Engineering, Workforce Solutions and staffing in the United States, Canada, UK, Europe, and India.
Job Summary:We are seeking a Technical Support Tech I to join our team in New Albany, OH. As a Technical Support Tech I, you will be responsible for day-to-day installation of servers and network equipment, structured cabling, project work, and capacity management.
Key Responsibilities:- Partner with cable vendors to install, inspect, and troubleshoot cabling
- Installation and maintenance of copper and fiber cable infrastructure
- Install, test, and troubleshoot fiber optic and copper cabling, including patch panels and patch cords
- Ensure that the Data Center and vendor installations comply with all installation practices
- Report current status via ticketing system, status reports, email, and slack
- Manage work and priorities through ticketing system and workflows to complete customer requests and projects
- Maintain accurate records and document problems and processes to successfully draft and execute changes within data centers
- Exhibit quality workmanship on all work and maintain site cleanliness
- Work with a partner to move integrated enterprise equipment from loading docks into planned positions
- Manage, check, and coordinate all materials to be delivered to site daily
- Carry cell phone for communication, information, and emergencies
- Ability to work a Monday - Thursday or Tuesday - Friday 6AM to 4:30PM local time schedule
- Ability to work safely at heights and from ladders
- Ability to work on your feet conducting site walks and installation tasks for the entirety of an 10-hour shift
- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more
New Albany, OH
Zip Code:43054
Keyword:Technical Support Tech
-
Technical Support Specialist
2 months ago
Albany, New York, United States Ithaca City School District Full timeJob Summary:The Ithaca City School District is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to District staff, ensuring the smooth operation of computer systems, audio-visual equipment, and other technology-related...
-
Technical Support Specialist
4 weeks ago
Albany, New York, United States D-EDGE Hospitality Solutions Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at D-EDGE Hospitality Solutions. As a Technical Support Specialist, you will be the first point of contact for customers seeking technical assistance with our suite of products.Key ResponsibilitiesProvide prompt and professional technical support to customers via...
-
Technical Support Specialist
4 weeks ago
Albany, New York, United States D-EDGE Hospitality Solutions Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at D-EDGE Hospitality Solutions. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, helping them to resolve issues and improve their experience with our products.Key ResponsibilitiesProvide...
-
Technical Support Specialist
2 weeks ago
Albany, New York, United States Belcan Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Belcan. As a Technical Support Specialist, you will be responsible for the installation and maintenance of copper and fiber cable infrastructure, including patch panels and patch cords. You will also be responsible for ensuring that data center and vendor...
-
HVAC Technical Support Specialist
1 month ago
Albany, New York, United States Marcone HVAC Full timeTechnical Support SpecialistWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Marcone HVAC. As a Technical Support Specialist, you will be responsible for providing technical support to customers and employees, conducting product and employee training, and performing cross-functional tasks with other sales and...
-
Technical Support Specialist
1 month ago
Albany, New York, United States D-EDGE Hospitality Solutions Full timeAbout the Role:The Technical Support Specialist will be part of the D-EDGE Hospitality Solutions team, responsible for providing technical support to customers within the D-EDGE Suite of products. This role will be the first point of contact for customers' technical requests, requiring strong communication and problem-solving skills.Key...
-
Technical Support Specialist
4 days ago
Albany, New York, United States Marcone HVAC Full timeWe are seeking a skilled Technical Support Specialist to join our team at Marcone HVAC. As a key member of our support team, you will provide exceptional customer service and technical expertise to our clients.With a strong background in HVAC and related functions, you will be responsible for providing pre-sale and post-sale support, as well as training to...
-
Technical Support Specialist
1 week ago
Albany, New York, United States Mindlance Full timeAs a Technical Support Specialist at Mindlance, you will provide expert assistance with the installation, configuration, and troubleshooting of 3rd party applications, ensuring seamless system operations and security vulnerability mitigation.Key responsibilities include:Software installation and configurationTroubleshooting software installation...
-
Technical Support Specialist
3 weeks ago
Albany, New York, United States Oracle Full timeJob DescriptionOracle is seeking a highly skilled Technical Support Specialist to join our Support organization. As a key member of our team, you will be responsible for delivering post-sales support and solutions to our customers while serving as an advocate for their needs.Key Responsibilities:Field and resolve post-sales non-technical customer inquiries...
-
Technical Support Specialist
2 weeks ago
Albany, New York, United States SYSTEM EDGE (USA) L.L.C. Full timeJob Title: IT Support || HelpDesk SupportWe are seeking a highly skilled IT Support Specialist to join our team at System Edge (USA) L.L.C.Job Responsibilities:Provide technical support to users via phone, email, and in-personDeliver training sessions to individual users and small groupsDevelop and deliver presentations to line staffMonitor compliance with...
-
Technical Support Specialist
1 month ago
Albany, New York, United States Ithaca City School District Full time{"title": "Technology Support Specialist", "description": "Job SummaryWe are seeking a highly skilled Technology Support Specialist to join our team at the Ithaca City School District. The successful candidate will be responsible for providing technical support and maintenance for our computer and audio-visual systems.Key ResponsibilitiesInstall, upgrade,...
-
Technical Support Specialist
5 days ago
Albany, New York, United States Aloden, Inc. Full timeJob Overview: We are seeking a highly skilled Technical Support Specialist to join our team at Aloden, Inc. The ideal candidate will have at least 3 years of experience managing support requests on a level 2 help desk, resolving hardware and software issues, and troubleshooting Windows 7 or OS.Key Responsibilities:Manage support requests on a level 2 help...
-
HVAC Technical Support Specialist
1 week ago
Albany, New York, United States Marcone HVAC Full timeAre you a problem-solver with a passion for HVAC systems? We're seeking a skilled Technical Support Specialist to join our team at Marcone HVAC.This role involves providing exceptional support to customers and employees, ensuring seamless interactions and resolving issues efficiently. As a Technical Support Specialist, you'll work closely with our sales and...
-
Technical Support Specialist
4 days ago
Albany, New York, United States InterSources Full timeTroubleshooting SpecialistAt InterSources Inc., we are seeking a skilled Troubleshooting Specialist to join our team. The ideal candidate will have extensive experience in installing, troubleshooting, and maintaining PCs, printers, servers, VOIP phones, and data communications equipment.Key Responsibilities: Conduct technical site surveys and data cable...
-
L2 Technical Support Specialist
2 weeks ago
Albany, New York, United States Oracle Full timeJob DescriptionOracle is seeking a highly skilled L2 Technical Support Specialist to join our Support organization. As a key member of our team, you will be responsible for delivering post-sales support and solutions to our customers while serving as an advocate for their needs.Key Responsibilities:Field and resolve post-sales non-technical customer...
-
Technical Support Specialist
2 weeks ago
Albany, New York, United States InterSources Full timeTroubleshooting SpecialistInterSources Inc. is seeking a skilled Troubleshooting Specialist to join our team. As a key member of our IT consulting services, you will be responsible for installing, relocating, and removing equipment, as well as troubleshooting VOIP phones, WAPS, and data communications equipment.Key Responsibilities:Participate in the...
-
Technical Support Specialist
2 weeks ago
Albany, New York, United States Belcan Full timeJob Title: Technical Support Tech IBelcan is a leading provider of professional IT, Engineering, Workforce Solutions and staffing in the United States, Canada, UK, Europe, and India.We are currently seeking a Technical Support Tech I to join our team in New Albany, OH. As a Technical Support Tech I, you will be responsible for day-to-day installation of...
-
Technical Support Analyst
5 days ago
Albany, New York, United States Health Advocates Network Full timeJob Summary:Health Advocates Network is seeking a skilled Computer Support Specialist to join their team. The ideal candidate will have a strong background in IT and excellent analytical skills.Key Responsibilities:Provide technical support and analysis of dataCreate and maintain data dictionaries and run data pipeline processesMap existing databases and...
-
Desktop Support Specialist
4 weeks ago
Albany, New York, United States Mindlance Full timeDesktop Support SpecialistAt Mindlance, we are seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our desktop computers and related equipment.Key Responsibilities:Install, configure, and troubleshoot desktop computers and...
-
Technical Support Specialist
1 month ago
Albany, New York, United States Intelliswift Full timeJob Description:Our Infrastructure team is responsible for the day-to-day installation of servers and network equipment, structured cabling, project work, and capacity management. This role involves working in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to...