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Community Outreach Coordinator

2 months ago

Burlington, Vermont, United States Champlain Housing Trust Full time
{"title": "Community Outreach Coordinator", "content": "Job Summary

Champlain Housing Trust is seeking a Community Outreach Coordinator to join our team. As a key member of our staff, you will be responsible for building strong relationships with community service agencies and CHT staff, providing support to unhoused individuals, and connecting them to appropriate resources.

Key Responsibilities
  • Develop and maintain relationships with community service agencies and CHT staff
  • Perform direct outreach to the unhoused population on CHT properties and provide support to guests in our hotel and shelter programs
  • Use active listening, compassion, and verbal de-escalation skills to diffuse conflict and promote positive interactions
  • Act as a resource for staff, providing insight and mentorship to promote positive growth and guest/tenant/resident interactions
  • Provide backup and support at hotel and/or shelter locations as needed
  • Perform special projects assigned by the director or associate director
Requirements
  • Bachelor's degree in Social Work, Psychology, Human Services, or related field, or at least 7 years of experience working with high-risk populations
  • Familiarity with housing programs, social service programs, and confidentiality rules and regulations, including HIPAA
  • Basic computer and technology proficiencies
  • Strong self-motivation and commitment to social justice, equity, inclusion, and CHT's membership-based model of permanently affordable housing
  • Valid driver's license and reliable transportation required
  • Ability to pass a criminal background check
  • Excellent communication, interpersonal, empathy, confidentiality, conflict resolution, and relational skills
  • Strong coaching, mentoring, and organizational skills, with ability to handle sensitive situations with discretion
  • Knowledge of social programs, particularly those related to unhoused populations and housing programs
  • Expert ability to handle high-pressure situations in a calm and professional manner
Work Environment

The work environment is fast-paced and requires significant self-motivation. Occasional travel to meetings and seminars may be required. Champlain Housing Trust is an at-will employer and is committed to a diverse workplace.

", "lang_code": "en-US"}