Customer Service Representative
7 days ago
Job Summary: As a Customer Service/Support Representative at Lovell Safety Management, you will play a crucial role in providing exceptional support to clients, including brokers and policyholders. Your primary focus will be on issuing and voiding Workers' Compensation Certificates, while also handling various administrative tasks.
Key Responsibilities:
- Issue and void certificates with high accuracy and efficiency.
- Provide top-notch customer service, resolving issues and answering queries in a timely manner.
- Perform administrative duties, including scanning, record updates, mail processing, and claim searches.
- Collaborate with the team to achieve operational goals and objectives.
Requirements:
- Associate degree or higher preferred.
- At least 1 year of office and customer service-related experience.
- Excellent computer skills, with proficiency in Microsoft Excel, Word, and Adobe.
- Strong interpersonal and problem-solving skills, with the ability to work in a fast-paced environment.
What We Offer:
At Lovell Safety Management, we provide a comprehensive benefits package, including a competitive salary range of $40,000 to $50,000, bonus potential, a 401(k) match, health benefits, paid time off, and more. The final salary will be determined based on your experience and qualifications.
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