Assistant Store Leader

1 day ago

New York, New York, United States Ollie's Bargain Outlet, Inc. Full time

**Job Summary**

We are seeking a highly motivated and experienced Assistant Store Leader to join our team at Ollie's Bargain Outlet, Inc. As a key member of our store operations team, you will be responsible for leading a team of sales associates and ensuring the successful operation of the store.

**Key Responsibilities:**

  • Assist the Store Manager with managing payroll budgets, expenses, and store banking to ensure financial and operational goals are met.
  • Ensure that store standards, compliance, and company programs meet all operational expectations.
  • Lead the front-end, entrance, and exterior of the store to ensure a positive customer experience.
  • Provide daily tasks and ensure productivity among sales associates.
  • Responsible for the organization and maintenance of the office areas.
  • Support the Door to Floor process and merchandising initiatives.
  • Complete the monthly Operational Risk Assessment (ORA) and alarm test; ensure that all corrective actions are completed.
  • Lead monthly safety meetings with store associates and assess all changes from the meetings.
  • Ensure that all customer service standards meet company expectations.
  • Complete price changes as necessary and required by the company.
  • Assist with coaching, training, developing, evaluating, supervising, and scheduling store associates.
  • Perform all Team Leader functions to open and close the store when needed.
  • Provide leadership with associates regarding all donation programs and Ollie's Army sign up and membership.
  • Assist with maintaining the proper hiring, recruiting, interviewing, selection, and onboarding of candidates to ensure the staffing needs of the store are continually met.

**Requirements:**

  • High school diploma or equivalent required; Associate's or Bachelor's degree related to business management preferred.
  • Minimum of 1-2 years retail experience in a supervisory role within a mid-size to large retail or service-oriented business.
  • Ability to work evenings, weekends, and holidays on a regular basis.
  • Ability to read, write, and speak English.
  • Ability to effectively manage in a professional work environment.
  • Ability to exercise sound judgment.
  • Ability to preserve confidentiality of information.
  • Accuracy and attention to detail.
  • Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines.
  • Knowledge of industry terms and processes.
  • Ability to effectively communicate information and delegate tasks.
  • Outstanding interpersonal and listening skills.
  • Must have a positive attitude and the ability to interact well with customers and associates.

**Physical Requirements:**

  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods.
  • Ability to bend and twist frequently.
  • Ability to grip, reach, and pinch with arms and hands frequently.
  • Ability to squat, kneel, balance, and climb occasionally.
  • Ability to see, hear, and speak regularly.
  • Ability to work in a constant state of alertness and safe manner.

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