Dining Room Server

6 days ago


White Plains, New York, United States Sonesta Hotels Full time

Job Summary

We are seeking a highly skilled and attentive Restaurant Server/Runner to join our team at Sonesta Hotels. As a key member of our front-of-house staff, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience.

Key Responsibilities

  • Greet and acknowledge all arriving guests in a prompt and professional manner, engaging and interacting with them as appropriate.
  • Respond to all guests' questions and requests in a timely and courteous manner.
  • Demonstrate complete knowledge of the food and beverage menu, making recommendations as needed.
  • Serve food and beverage orders after checking for correct temperature, appearance, and portions, refilling when necessary.
  • Operate the point-of-sale system, ensuring food orders are verified and transmitted in a prompt manner, adhering to all cash handling and credit card policies and procedures.
  • Periodically check-in with tables to ensure guests' expectations are being met and exceeded.
  • Maintain the proper condition and cleanliness of dining areas, stations, and servicing equipment.
  • Complete all closing duties and reports as assigned.
  • Adhere to established safety and sanitation guidelines.
  • Adhere to uniform and grooming standards.
  • Perform other duties or projects as requested by management.

Requirements

  • Attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
  • Excellent organizational skills and attention to detail.
  • Able to work quickly without compromising quality.
  • Ability to work with minimal supervision and maintain a high level of performance.
  • Must be able to stand and exert fast-paced mobility for the entire shift.
  • Ability to work cohesively with co-workers as part of a team.
  • Food handlers and TIPS certificates required.
  • Previous front-facing guest service experience required.
  • Must read, write, and speak the English language fluently.
  • Experience with computerized cash registers preferred.

Benefits

  • Medical, Dental, and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance

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