Field Service Engineer II

15 hours ago


Durham, North Carolina, United States ASM Company Full time
Job Title: Field Service Engineer II

ASM is a leading global supplier of products, services, and materials for semiconductor processing. Our company has been at the forefront of innovation for over half a century, driven by a passion for creating cutting-edge solutions for the world's leading semiconductor providers.

We are seeking a highly skilled Field Service Engineer II to join our team. As a key member of our customer support team, you will be responsible for performing installations, preventative maintenance, and remedial repair maintenance on complex electronic/electro-mechanical semiconductor capital equipment at our customer's site in Durham, NC.

Key Responsibilities:
  • Perform installations, preventative maintenance, and remedial repair maintenance on complex electronic/electro-mechanical semiconductor capital equipment
  • Create and maintain a high level of customer delight through advanced customer service skills
  • Implement fast, quality responses to internal and external customers while maintaining a safety-first mentality
  • Travel up to 75% for both domestic and international locations may be required
Requirements:
  • Minimum of an Associate Degree from an accredited school in electronics/electro-mechanical discipline or equivalent military technical training
  • 2-5 years of field service/customer support experience and/or 5+ years manufacturing experience in final assembly or test of semiconductor capital equipment
  • Vertical furnace experience is preferred
  • Knowledge in any or all of the following areas is a plus: wafer fab, closed-loop gas, and vacuum control, RG induced plasma, electro-pneumatic controls, microprocessor-based controllers, robotics, basic concepts of software, toxic and/or flammable gasses, and acids
  • Basic troubleshooting techniques in repairing complex microprocessor-controlled electromechanical systems
  • Safety mentality
  • Ability to work with hand tools
  • Working knowledge of Oscilloscope's and DVM's
  • Ability to travel up to 90% domestically
  • Strong positive attitude with good customer service skills
  • Clear and concise (English) verbal and written communications
  • Knowledge of structured problem-solving techniques
  • Working software knowledge of MS office
  • Ability to work in a team environment
  • Ability to work alone and/or with limited supervision
  • Be able to interpret electronic/electro-mechanical schematics and drawings

At ASM, we are committed to supporting our people, enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and transparency. Our people are our power, and we value the differences between everyone because it is what makes us better as a team.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and skilled individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



  • Durham, North Carolina, United States BD Full time

    Job DescriptionWe are seeking a highly skilled Field Service Engineer to join our team at BD Parata. As a Field Service Engineer, you will be responsible for providing technical support and maintenance to our pharmacy automation products in the Denver, CO regional area.Key Responsibilities:Deliver exceptional customer service and problem resolution skills at...


  • Durham, North Carolina, United States BD (Becton, Dickinson and Company) Full time

    Job Description SummaryBD is a leading global medical technology company that is committed to advancing the world of health. We are seeking a highly skilled Field Service Engineer to join our team in the Denver, CO region.Key Responsibilities:Provide technical support and maintenance of BD Parata's pharmacy automation productsDeliver exceptional customer...


  • Durham, North Carolina, United States Tanium Full time

    About the RoleWe are seeking a highly skilled Software Engineer II to join our team at Tanium. As a key member of our development team, you will be responsible for designing, developing, and maintaining our backend services.Key ResponsibilitiesCollaborate with our frontend and endpoint teams to design, develop, and test new product ideas.Build and maintain...


  • Durham, North Carolina, United States Novartis Group Companies Full time

    Job DescriptionJob SummaryThe Novartis Group Companies are seeking a highly skilled Automation Engineer II to join our team. As a key member of our automation design team, you will be responsible for participating in the design, configuration, installation, and maintenance of automation software and associated hardware.Key Responsibilities:Maintain,...


  • Durham, North Carolina, United States Novartis Group Companies Full time

    Job Description SummaryThe Automation Engineer II plays a crucial role in participating on automation design teams and supporting specific systems for a Novartis gene therapy manufacturing facility.This includes responsibilities for helping to maintain, troubleshoot, and modify the GMP and non-GMP control systems. Systems include plant-wide DCS (DeltaV), BMS...


  • Durham, North Carolina, United States BMS Engineering Recruitment Full time

    Position: Field Operations EngineerAre you an experienced engineer seeking a dynamic field-based opportunity? Join a prestigious global leader in the industry with ample opportunities for career advancement and attractive earning potential.About the Company:Our client stands at the forefront of water treatment solutions, delivering comprehensive services...

  • Field Systems Engineer

    17 hours ago


    Durham, North Carolina, United States bioMerieux Inc. Full time

    Job Title: Field Systems EngineerJoin bioMerieux Inc., a world leader in in vitro diagnostics, as a Field Systems Engineer. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients across the Los Angeles, CA territory.Key Responsibilities:Respond to customer requests for service and...


  • Durham, North Carolina, United States bioMerieux Inc. Full time

    Job Title: Field Systems EngineerJoin bioMerieux Inc., a world leader in in vitro diagnostics, as a Field Systems Engineer in our Northern California territory. As a key member of our customer support team, you will be responsible for delivering exceptional service to our customers, ensuring the optimal performance of our diverse product portfolio.Key...


  • Durham, North Carolina, United States bioMerieux Inc. Full time

    Job SummaryWe are seeking a highly skilled Field Systems Engineer to join our team in Northern California. As a Field Systems Engineer, you will be responsible for providing exceptional customer service and technical support to our clients in the region.Key ResponsibilitiesRespond to customer requests for service and support in a timely and professional...


  • Durham, North Carolina, United States bioMerieux Inc. Full time

    Job Title: Field Systems EngineerJoin bioMerieux Inc., a world leader in in vitro diagnostics, as a Field Systems Engineer. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients across the Los Angeles, CA territory.Key Responsibilities:Respond to customer requests for service and...


  • Durham, North Carolina, United States bioMerieux Inc. Full time

    Job Title: Field Service RepresentativeAt bioMerieux Inc., we are seeking a highly skilled Field Service Representative to join our team. As a Field Service Representative, you will be responsible for providing technical support and service to our customers, ensuring the optimal performance of our instruments and related equipment.Key...


  • Durham, North Carolina, United States bioMerieux Inc. Full time

    Job Title: Field Service RepresentativeJoin bioMerieux Inc., a world leader in in vitro diagnostics, as a Field Service Representative in Quebec City. As a key member of our team, you will provide technical support and service to our customers, ensuring the optimal performance of our instruments and diagnostic solutions.Key Responsibilities:Perform...


  • Durham, North Carolina, United States PowerSecure International Full time

    Job Summary:The Electrical Design Engineer II provides electrical and controls design expertise on product improvements for electrical and controls infrastructure of our manufactured product lines, as well as coordinates site-wide drawings as applicable per site/project. This role ensures that our equipment/sites/projects are built and/or applied per...


  • Durham, North Carolina, United States PowerSecure, Inc. Full time

    Job OverviewPosition Summary:The Electrical Controls Engineer II is responsible for the design and enhancement of electrical and control systems for our product lines. This role involves ensuring that all designs comply with relevant engineering documents and industry standards, such as UL and NEC, to guarantee the safety, quality, and performance of our...


  • Durham, North Carolina, United States PowerSecure International Full time

    Job Summary:The Assembly Technician II role is responsible for the assembly of power generation equipment, including generators, enclosures, energy storage units, and PECs. This position requires following work instructions created from engineering drawings to build power generation equipment to specified design. The Assembly Technician II position is tasked...


  • Durham, North Carolina, United States Cisco Full time

    About the RoleWe are seeking a talented Hardware Engineer II to join our team at Cisco. As a key member of our engineering team, you will have the opportunity to work on a wide range of projects, from circuit design to large system design, and see your contributions all the way through to high-volume manufacturing.Key ResponsibilitiesDesign and develop...


  • Durham, North Carolina, United States PowerSecure, Inc. Full time

    Job OverviewPosition Summary:The Electrical Controls Engineer II is responsible for the design and enhancement of electrical and control systems for our product lines. This role involves ensuring that our projects adhere to engineering specifications and relevant industry standards, including UL and NEC. The primary objective is to guarantee the safety,...


  • Durham, North Carolina, United States PowerSecure, Inc. Full time

    Job Title: Assembly Tech IIAt PowerSecure, Inc., we are seeking a skilled Assembly Tech II to join our team. This role is responsible for the assembly of power generation equipment, including generators, enclosures, energy storage units, and PECs.Key Responsibilities:Assemble complex electrical and mechanical sub-assemblies according to drawings, bills of...


  • Durham, North Carolina, United States PowerSecure, Inc. Full time

    Job OverviewPosition Summary:The Electrical Controls Engineer II is responsible for delivering electrical and controls design solutions for enhancements in the electrical and controls framework of our product lines. This role also involves coordinating site-wide documentation as required for specific projects. The primary objective is to ensure that our...


  • Durham, North Carolina, United States PowerSecure International Full time

    Job Summary:The Assembly Technician II role is a critical position within PowerSecure International, responsible for the assembly of power generation equipment, including generators, enclosures, energy storage units, and PECs. This position requires a high level of technical expertise and attention to detail, as the Assembly Technician II will be working...