Retail Operations Supervisor

1 week ago

Avon, Colorado, United States Beaver Creek Ski Resort Full time

Experience a Rewarding Career in Retail

At Beaver Creek Ski Resort, we invite you to immerse yourself in a dynamic environment where your passion for customer service and retail can flourish. Our resort offers a unique opportunity to connect with outdoor enthusiasts and create memorable experiences for guests from around the globe.

With numerous locations across the mountains, you can explore a seasonal role or establish a long-term career with us. From your first day, you will benefit from competitive compensation, complimentary access to our facilities, exclusive discounts, and comprehensive training programs designed to enhance your skills and career growth.

Employee Benefits

Enjoy exceptional perks including free access for employees, discounted lift tickets for friends and family, and complimentary lessons in skiing and snowboarding.
Additional benefits include discounts on lodging, dining, equipment, and transportation services.
Participate in our 401(k) Retirement Plan and Employee Assistance Program.
Engage in professional development opportunities and our Referral Program.

Position Overview:

The Retail Operations Supervisor plays a crucial role in delivering outstanding customer service in line with company standards, driving sales, managing inventory, and protecting company assets. This position acts as the department lead, ensuring optimal inventory levels and a seamless shopping experience.

Key Responsibilities:

  • Drive sales and uphold a high standard of guest service.
  • Oversee store opening and closing procedures.
  • Analyze sales trends and implement strategies for growth.
  • Manage inventory control and strive to meet inventory objectives.
  • Enforce cash handling and loss prevention policies.
  • Lead the sales floor team and oversee rental operations.
  • Mentor and train team members through effective communication.
  • Provide exceptional service to all guests.
  • Ensure accurate pricing and promotions are maintained.
  • Restock merchandise on shelves, counters, or displays.
  • Perform additional duties as assigned.

Qualifications:

  • Previous experience in retail sales is required.
  • Experience in the snow sports industry is preferred.
  • Fluency in spoken and written English is essential.
  • Ability to stay informed about products and industry trends.
  • Commitment to delivering exceptional customer service.
  • Basic computer proficiency is necessary.
  • Flexibility to work various shifts, including nights, weekends, and holidays.

The expected pay range for this position is competitive and based on various factors.

Beaver Creek Ski Resort is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.

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