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Retail Operations Assistant Manager

2 months ago

Avon, Colorado, United States Beaver Creek Ski Resort Full time

Embark on a Rewarding Career Journey
At Vail Resorts, we offer a multitude of opportunities for our employees to immerse themselves in their love for the outdoors while fostering lasting relationships with colleagues and guests from across the globe.

As you transition through various seasons or embark on a year-round career, you will benefit from some of the highest compensation rates in the industry, complimentary Epic pass(es) along with free ski and snowboard lessons, 40% discounts on retail items, and the opportunity to develop through Epic Service - our premier training and development program, along with wellness benefits to support your success.

Our team members are the foundation of our mission. Delivering the Experience of a Lifetime for our guests begins with you.

Employee Benefits

Ski/Mountain Perks: Complimentary passes for employees, discounted lift tickets for friends and family, and free ski lessons
Additional employee discounts on lodging, dining, equipment, and mountain transportation
401(k) Retirement Plan
Employee Assistance Program
Comprehensive training and professional development
Referral Program

For more details, please review the Benefits Eligibility Summary.

Position Overview:

Beaver Creek Sports, situated in our village, is seeking a committed individual to become part of their team. We are looking for an Assistant Store Manager who is adept at working with premium ski brands and delivering exceptional customer service to every guest. Key responsibilities will include assisting the Store Manager in leading a team of approximately 10-12 employees, managing daily sales, rentals, and operational and merchandising activities of the store to achieve maximum profitability, efficiency, and an unparalleled guest experience. Duties will also encompass accurately and efficiently processing store transactions using a cash register. Drive sales by establishing professional and personalized connections with customers and providing outstanding guest service.

Key Responsibilities:

  • Fulfill manager-on-duty responsibilities as scheduled
  • Assist in maintaining and coordinating operational standards by adhering to company policies and guidelines
  • Uphold and exemplify high retail, merchandising, and cleanliness standards as established by the Store and Regional Manager
  • Support the Store Manager in generating sales while exemplifying and maintaining a professional and enthusiastic standard of guest service
  • Ensure all company documentation is maintained according to policies and standards
  • Assist the Store Manager in monitoring and controlling daily operational budgets, including payroll
  • Help in recruiting and retaining a quality core staff
  • Assist in onboarding and training new employees in POS systems, product knowledge, guest service, and sales
  • Support the Store Manager in communicating company values and objectives to employees
  • Lead inventory management and strive to meet or exceed inventory targets
  • Enforce company cash handling and other Loss Prevention policies and procedures
  • Stay informed on new industry products and trends; demonstrate product knowledge
  • Maintain a positive attitude, be motivated, and possess the ability to multitask
  • Communicate ideas or concerns with the Store Manager

Job Requirements:

  • High School Diploma or GED Equivalent
  • Minimum of 1 year of retail experience required, preferably in snow sports retail
  • At least 1 year of management experience
  • Proficient with Microsoft Office applications; Word, Excel, Outlook, and PowerPoint
  • Excellent written and verbal communication skills
  • Self-motivated with the ability to manage multiple tasks
  • Ability to work a flexible schedule; stores operate 7 days a week with varying hours based on location, season, and store type

Preferred Qualifications:

  • Familiarity with rental and retail POS systems

The expected pay range is $25 - $27.50. This is the pay range we reasonably expect to offer for this position. Individual compensation decisions are based on various factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.

Requisition ID 503901
Job Code Function: Store Operations