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Retail Operations Assistant Manager

2 months ago

Avon, Colorado, United States Beaver Creek Ski Resort Full time

Embark on an Unforgettable Career Journey
At Vail Resorts, we offer a multitude of opportunities for our employees to thrive in their love for the outdoors while forging lasting relationships with colleagues and guests from around the globe.

As you transition through various seasons or embark on a year-round career, you will benefit from some of the highest compensation rates in the industry, complimentary Epic pass(es) along with free ski and snowboard lessons, a 40% discount on retail purchases, and the opportunity to advance through Epic Service - our premier training and development program, alongside wellness benefits to support your success.

Our team members are integral to our mission. Delivering the Experience of a Lifetime for our guests begins with you.

Employee Benefits

Ski/Mountain Perks: Complimentary passes for employees, discounted lift tickets for friends and family, and free ski lessons
Additional employee discounts on lodging, dining, equipment, and mountain transportation
401(k) Retirement Plan
Employee Assistance Program
Exceptional training and professional development opportunities
Referral Program

For further details, please review the Benefits Eligibility Summary.

Position Overview:

Beaver Creek Sports, situated in our village, is seeking a committed individual to fill the role of Assistant Store Manager. The ideal candidate will be adept at working with premium ski brands and providing exceptional customer service to every guest. Key responsibilities will include assisting the Store Manager in overseeing a team of approximately 10-12 employees, managing daily sales, rentals, and operational functions of the store to achieve maximum profitability, efficiency, and an unparalleled guest experience. Additional duties will involve accurately processing store transactions using a cash register and fostering sales by establishing professional and personalized relationships with customers.

Key Responsibilities:

  • Fulfill manager-on-duty responsibilities as scheduled
  • Assist in maintaining and coordinating operational standards in line with company policies
  • Uphold and exemplify high retail, merchandising, and cleanliness standards as established by the Store and Regional Manager
  • Support the Store Manager in driving sales while demonstrating and maintaining a professional standard of guest service
  • Ensure all company documentation is maintained according to policies and standards
  • Assist the Store Manager in monitoring and managing daily operational budgets, including payroll
  • Help in recruiting and retaining a quality core staff
  • Assist in onboarding and training new employees in POS systems, product knowledge, guest service, and sales techniques
  • Support the Store Manager in communicating company values and objectives to staff
  • Lead inventory management and strive to meet or exceed inventory targets
  • Enforce company cash handling and Loss Prevention policies and procedures
  • Stay informed on new industry products and trends; demonstrate product knowledge
  • Maintain a positive, motivated demeanor and the ability to multitask
  • Communicate ideas or concerns with the Store Manager

Job Requirements:

  • High School Diploma or GED Equivalent
  • Minimum of 1 year of retail experience required, preferably in snow sports retail
  • At least 1 year of management experience
  • Proficient in Microsoft Office applications; Word, Excel, Outlook, and PowerPoint
  • Strong written and verbal communication skills
  • Self-motivated with the ability to manage multiple tasks
  • Flexibility to work varied hours; stores operate 7 days a week with hours varying by location, season, and store type

Preferred Qualifications:

  • Familiarity with rental and retail POS systems

The anticipated pay range is $25 - $27.50. This range reflects the compensation we expect for this position. Individual compensation decisions are based on various factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.

Requisition ID 503901
Job Code Function: Store Operations