Retail Operations Supervisor

1 week ago


Avon, Colorado, United States Beaver Creek Ski Resort Full time

Embark on a Rewarding Career Journey

Experience the thrill of working in a dynamic mountain environment. Whether you are new to winter sports or have a lifelong passion for the slopes, this position offers an opportunity to cultivate your love for the outdoors while forming lasting relationships with colleagues and visitors from around the globe.

With numerous resorts worldwide, you can opt for a seasonal role or choose to build a long-term career. From your first day, enjoy competitive compensation, complimentary passes, free ski and snowboard lessons, substantial retail discounts, and the chance to enhance your skills through our premier training and development programs, alongside wellness benefits designed to support your success.

Employee Benefits

Ski/Mountain Perks: Complimentary passes for staff, discounted lift tickets for friends and family, and free ski lessons.
Additional discounts on lodging, dining, equipment, and transportation.
401(k) Retirement Plan.
Employee Assistance Program.
Comprehensive training and professional growth opportunities.
Referral Incentives.

For further details, please review the Benefits Eligibility Summary.

Position Overview:

The Retail Operations Supervisor is tasked with ensuring exceptional customer service in alignment with company standards, driving sales, managing merchandising efforts, and protecting company assets. This role acts as the department lead, ensuring optimal inventory levels are maintained.

Position Specifications:

  • Expected Pay Range: $24.00/hour
  • Shift & Schedule Availability: Full & Part Time
  • Skill Level: Advanced

Key Responsibilities:

  • Drive sales while upholding a high standard of guest service.
  • Oversee store opening and closing procedures.
  • Analyze sales trends and develop strategies for growth.
  • Manage retail and rental inventory, striving to meet or exceed targets.
  • Implement cash handling policies and other loss prevention measures.
  • Lead the sales floor team and oversee the rental process.
  • Serve as a mentor, training and guiding the sales team through effective communication.
  • Deliver outstanding customer service to all guests.
  • Ensure accurate pricing and promotion information is displayed.
  • Restock merchandise on shelves, counters, or tables as needed.
  • Perform additional duties as assigned.

Position Requirements:

  • Prior retail sales experience is required.
  • Experience in the snow sports industry is preferred.
  • Fluency in spoken and written English is essential for communication with team members and guests.
  • Ability to maintain knowledge of products and industry trends.
  • Commitment to providing exceptional customer service.
  • Basic computer proficiency is necessary.
  • Flexibility to work various shifts, including nights, weekends, and holidays is required.

The expected pay range is $24.00. This reflects the anticipated compensation for this role, with individual decisions based on various factors.

Beaver Creek Ski Resort is an equal opportunity employer. Qualified candidates will be considered for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.

Requisition ID: 502773
Job Code Function: Store Operations



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