Call Center Agent for Lifesaving Appointments
1 week ago
As a Call Center Agent for Lifesaving Appointments at The Community Blood Center, you will be responsible for scheduling appointments with donors, managing the CRM system, and providing exceptional customer service.
You will also be required to follow phone scripts, use critical thinking to determine the outcome of calls, and maintain high-quality customer service. Conducting special donor recruitment projects and distributing CBC information are additional responsibilities of this role.
Requirements:
- Strong, flexible interpersonal skills and data entry/computer skills
- Employees may occasionally be required to lift objects or materials weighing up to 25 pounds
Estimated Salary: $18.50 - $22.00 per hour, depending on experience.
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Customer Service Representative
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Appleton, Wisconsin, United States The Community Blood Center Full timeRole SummaryAs a Call Center Representative at The Community Blood Center, you will play a vital role in scheduling lifesaving blood donation appointments. No experience is necessary - we'll train you. This is a great part-time job if you need flexibility during the day.We have 100+ successful blood drives each month, and our Call Center Representatives are...
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Blood Donation Appointment Scheduler
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Appleton, Wisconsin, United States The Community Blood Center Full timeJob Summary:We are looking for a Customer Service Representative to join our team at The Community Blood Center in Appleton, WI. As a representative, you will be responsible for placing outbound calls to schedule appointments, directing incoming calls, and providing information about our programs and services.You will also be required to utilize our CRM...
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Appleton, Wisconsin, United States The Community Blood Center Full timeJob SummaryThe PR and Community Engagement Specialist is a vital role at The Community Blood Center, responsible for executing community outreach efforts to promote awareness of blood donation needs and services. This position collaborates with the marketing team to expand the donor base and works with other departments to foster relationships within the...
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