Bilingual Account Representative
3 days ago
About the Role:
As a key member of our Mexico cross-border division, you will be responsible for building and maintaining relationships with customers who require shipping services in and out of Mexico.
What's in it for you:
- $45,000 base salary with uncapped commission opportunity
- Comprehensive health, dental, and vision coverage, including a plan that takes $0 out of your paycheck, plus 401(k) with company match
- Leadership advancement opportunities, with 75% of leaders promoted from within
- We're a winning team – Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America's Best Employers (2022)
Key Responsibilities:
- Communicate with the sales team and customers to build and maintain ongoing relationships
- Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time
- Work with the sales team to provide and negotiate competitive pricing and rates
- Update and manage shipment information utilizing our industry-leading tech platforms
- Collaborate with the support team to guarantee each shipment is serviced properly
- Assist with billing and accounting responsibilities as needed
Requirements:
- Fluent in Spanish and English
- Sales experience preferred, but not required
- The determination to work harder than anyone you know
- Strong problem-solving skills, while being forthright about conflict
- Ability to work with the latest technologies
- An obsession for great customer service
Location: Charleston, SC
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