Bilingual Call Center Representative
1 month ago
Panda Exteriors is a leading player in the rapidly growing solar and roofing industry, seeking a highly motivated and bilingual Call Center Representative to join our dynamic team.
As a key member of our sales team, you will be responsible for increasing sales by converting pre-qualified leads and generating new business opportunities.
Key Responsibilities:
- Confirming booked appointments with potential customers
- Collecting key information and setting customer expectations
- Communicating with customers through inbound and outbound calls and lead follow-ups
- Understanding customer needs and identifying sales opportunities
- Answering potential customers' questions and providing additional information
- Entering relevant customer data into the CRM platform
- Maintaining a database of current and potential customers
- Staying informed about competing products and services
Requirements:
- Fluent in English and Spanish
- 18+ years of age with a high school diploma and reliable transportation
- 1-3 years of experience in roofing or solar sales; customer service or telemarketing sales preferred
- Ability to learn and educate customers on roofing sales or solar sales
- Comfortable working in a sedentary role, primarily at a computer and on the phone
- Student mentality, leadership skills, and a desire to learn and train
- Technologically savvy, with the ability to multitask and switch between various software, technology, and priorities with ease
Panda Exteriors is an equal opportunity employer and encourages both entry-level and experienced applicants to apply.
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