Technology Operations Engineer
2 weeks ago
ABOUT US
Galileo is a collaborative healthcare practice dedicated to enhancing the quality and affordability of medical services for everyone. Operating nationwide, Galileo provides comprehensive, data-driven, multi-specialty care to a diverse range of patients—via phone, in-home visits, and other channels. Our solutions are trusted by regional and national health plans, employers, and Fortune 500 companies to improve population health outcomes. Founded by Dr. Tom X. Lee, a pioneer in healthcare innovation, our team comprises leading experts from healthcare, technology, and human-centered design. Our mission is to leverage this expertise and scientific insight to tackle significant healthcare challenges while fostering closer connections between patients and providers.
ROLE SUMMARY
The TechOps division at Galileo is on the lookout for a Technology Operations Engineer to enhance the technological experience for our employees. This position involves strategizing and implementing various technical initiatives aimed at boosting efficiency through automation while ensuring productivity and security for our staff. We regard IT and Security as equally vital components of our operations. Our approach utilizes engineering frameworks and industry best practices to maintain project timelines and ensure timely completion.
Key Responsibilities:
- Collaborate with cross-functional teams to assess their technological experiences and formulate recommendations for enhancements beyond current practices.
- Offer technology support to team members and new recruits, as well as inform the team about new features and functionalities.
- Adopt a security-first approach, maintain curiosity, and seek opportunities to streamline processes through automation.
- Engage in the on-call rotation to provide support to our clinicians during their shifts.
Ideal Candidate Profile:
- 3-5 years of experience in a digital health or technology-driven organization.
- Ability to thrive in a project management environment that requires adaptability and navigation through diverse needs.
- Familiarity with SaaS platforms such as Google Workspace, Slack, MacOS Mobility solutions, and Atlassian tools.
- Strong communication skills to convey technical concepts to a varied audience.
Compensation Package
$120,000 to $130,000, commensurate with experience, location, and market conditions.
OUR HIRING PHILOSOPHY
Galileo Health is committed to equal opportunity employment and welcomes candidates from all backgrounds.
We have recently become aware of fraudulent job postings and recruiting emails that misrepresent our organization. We will never request sensitive personal information during the recruitment process, such as social security numbers, nor will we send unsolicited job offers or employment contracts, require fees, or request access to financial accounts. If you suspect you have encountered a scam, please report it to the Federal Bureau of Investigation and consult the Federal Trade Commission for further information on online scams.
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Technology Operations Engineer
2 weeks ago
New York, New York, United States Galileo, Inc Full timeABOUT GALILEO Galileo is a collaborative medical practice dedicated to enhancing the quality and affordability of healthcare for everyone. With operations spanning all 50 states, we provide comprehensive, data-driven, multi-specialty care to a diverse range of patients, whether through phone consultations, in-home visits, or other innovative methods. Our...
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New York, New York, United States Galileo, Inc Full timeABOUT GALILEO Galileo is a collaborative medical practice dedicated to enhancing the quality and affordability of healthcare for everyone. With operations spanning across all 50 states, we provide high-touch, data-driven, multi-specialty, and longitudinal care to a diverse range of complex patients—whether over the phone, in their homes, or in other...
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