Retail Service Operations Manager

2 days ago


Scranton, Pennsylvania, United States House of Sport Full time

Are you passionate about delivering exceptional customer service and have experience in bike and equipment maintenance? We are seeking a Retail Service Operations Manager to join our team at the House of Sport.

This role involves leading a team of technicians to provide top-notch service and repair for all types of equipment, including bikes, snow equipment, and more.

You will be responsible for:

  • Diagnosing faults, damage and wear to give accurate estimates to athletes
  • Assembling new equipment and performing quality checks before handing it over to customers
  • Supporting company standards of selling and customer service by providing a friendly environment and maintaining solid product knowledge

We offer a competitive salary of $60,000 - $70,000 per year, depending on experience, and opportunities for growth and development within our company.



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