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Inside Sales Specialist for Industrial Sector

2 months ago

Grand Rapids, Minnesota, United States MyKelly Full time
Position Overview
MyKelly is on the lookout for a skilled Industrial Inside Sales Representative. This role is crucial for engaging with both prospective and existing clients to understand their needs and provide tailored solutions.

Key Responsibilities
  • Conduct proactive outreach to potential clients to foster relationships and generate new business opportunities.
  • Collaborate with current clients in the industrial sector, focusing on oil and gas equipment, valves, pumps, and steel products.
  • Manage and follow up on open quotes, providing timely updates to the management team.
  • Ensure accurate tracking of quotes and expedite orders to meet customer expectations.
  • Address customer inquiries and resolve issues promptly, escalating when necessary.
  • Analyze customer demographics and market trends to inform sales strategies.
  • Process changes in sales orders and communicate effectively with relevant departments.
  • Work closely with shipping and vendors to guarantee delivery commitments.
  • Assist in resolving payment and credit issues with the finance team as needed.
  • Maintain up-to-date customer information in the CRM system.
  • Participate in the on-call rotation to support customer needs.
  • Utilize consultative selling techniques to uncover customer needs and present optimal solutions.
  • Develop and maintain a robust pipeline of sales opportunities.
  • Identify upselling opportunities with existing clients to meet sales targets.
  • Engage in continuous customer development through inbound and outbound calls.
  • Collaborate with management to strategize sales approaches.
  • Attend meetings focused on sales performance, skill enhancement, and professional growth.
  • Contribute to special sales initiatives aimed at generating new leads.
  • Provide follow-up reports on sales activities as required.

Qualifications
  • High School diploma is required; a Bachelor's degree in Business or Marketing is preferred.
  • 3-5 years of experience in an inside sales role within the industrial sector.
  • Familiarity with P21, Activant, or Epicor software is advantageous.
  • Self-motivated with the ability to thrive in a dynamic work environment.
  • Excellent communication, presentation, and time management skills.
  • Proficient in Microsoft Office Suite.
  • Ability to manage multiple priorities effectively in a results-oriented culture.
  • Strong relationship-building skills over the phone.
  • In-depth product and customer knowledge is essential.
  • Proven persuasive selling skills.

Benefits
  • Job stability with a company that prioritizes employee development.
  • Opportunities for career advancement and skill enhancement.
  • Comprehensive benefits package including 401k, medical, dental, and life insurance.
  • Paid time off and performance-based incentives.