Residential Care Operations Supervisor

1 week ago


Conway, Arkansas, United States Arkansas Government Job Full time

Residential Care Shift Manager

Position Overview:
The Residential Care Shift Manager plays a pivotal role in overseeing the daily operations of direct care personnel within a state-operated facility. This position adheres to both state and federal regulations as well as agency policies.

Key Responsibilities:
1. Provide administrative leadership to direct care staff by:
- Evaluating project assignments and ensuring compliance with relevant laws and policies.
- Safeguarding the health, safety, and welfare of clients in accordance with applicable regulations.

2. Deliver direct care services to clients as necessary during shifts.

3. Train and supervise direct care staff on:
- De-escalation techniques.
- Trigger identification.
- Restraint minimization methods.

4. Conduct thorough investigations into complaints and allegations of abuse or neglect, preparing detailed reports for review.

5. Assess and monitor the material and equipment needs of both staff and clients to support budgetary planning.

6. Represent the agency at community meetings, hearings, and seminars, providing technical assistance to support staff and families regarding agency operations.

Qualifications:
- A diploma or equivalent from an approved Certified Nursing Assistant program.
- A minimum of three years of experience in direct patient care, including at least one year in a supervisory role.

Licensure:
Must obtain certification as a Certified Nursing Assistant in Arkansas within six months of employment.

Commitment to Diversity:
The State of Arkansas is dedicated to ensuring equal employment opportunities for all individuals, regardless of race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other characteristic protected by law.


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