Senior Claims Leader

4 days ago


Chicago, Illinois, United States AIG Full time
About the Role

This Senior Claims Leader position is a key leadership role within AIG's Claims organization, responsible for driving technical excellence and subject matter expertise in claims handling. The successful candidate will be a seasoned professional with a strong track record of delivering high-quality claims outcomes and leading high-performing teams.

Key Responsibilities
  • Provide technical leadership and guidance to claims teams, ensuring consistent application of best practices and industry standards.
  • Develop and implement strategies to improve claims handling efficiency, quality, and customer satisfaction.
  • Collaborate with underwriting teams to analyze risks and develop effective risk management strategies.
  • Stay up-to-date with industry trends, regulatory updates, and litigation developments to ensure AIG's claims handling practices remain best-in-class.
  • Make presentations to senior management on high-severity or complex claims matters and trends.
  • Analyze claims data and statistics to identify trends and opportunities for process improvement.
Requirements
  • 10+ years of experience in insurance claims, with a strong background in management liability claims.
  • Proven track record of delivering high-quality claims outcomes and leading high-performing teams.
  • Strong analytical and problem-solving skills, with the ability to prioritize and manage multiple tasks and deadlines.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
  • Proficient in Microsoft Office and other relevant software applications.
About AIG

AIG is a global leader in commercial and personal insurance solutions, with a commitment to delivering exceptional customer service and innovative solutions. We offer a comprehensive benefits package, including health, wellbeing, and financial security benefits, as well as opportunities for professional development and growth.



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