Senior Vice President of Claims

2 weeks ago


Chicago, Illinois, United States American International Group Full time
Shape the Future of Claims Management

Our Claims division stands as the trusted problem solvers for our clients, consistently delivering technical excellence and showcasing our unique service offerings to create an unmatched global claims experience. Through a robust feedback mechanism and supported by reliable processes and leadership, we pride ourselves on providing responsive, fair, and professional service with empathy and efficiency.

Your Role in Driving Impact

The Vice President of Claims Technical Leadership is tasked with offering subject matter expertise and spearheading all facets of claims technical excellence for Private Not for Profit Management Liability lines of business. This position will directly manage high-severity claims while also serving as a pivotal leader within the management liability claims team. Responsibilities include:
  • Proactively manage high-severity Directors and Officers (D&O) claims, along with some overlapping Employment Practices Liability (EPL) and fiduciary claims primarily involving Public Companies.
  • Deliver training and technical support to claims professionals.
  • Ensure adherence to Best Practices and departmental policies and procedures.
  • Stay informed on litigation trends and regulatory updates affecting professional liability.
  • Present complex matters and trends to senior management regarding high-severity claims.
  • Analyze claims trends and statistics to aid the business in managing risks and exposures proactively.
  • Collaborate closely with Underwriting teams in risk analysis and account discussions.
Qualifications for Success
  • Over 10 years of experience in insurance claims.
  • Extensive experience in managing complex, high-severity management liability claims is essential.
  • Exceptional organizational and time management skills with the ability to prioritize effectively.
  • Strong verbal and written communication skills, along with effective interpersonal abilities.
  • Robust analytical skills.
  • Capability to provide technical support to a claims team in a fast-paced environment while managing a complex caseload.
  • A successful candidate will be a collaborative team player who can identify trends and risks to assist management and underwriting in evaluating accounts and developing policy language.
  • Proficiency in Microsoft Office Suite.
Benefits That Matter

At American International Group, our employees are our most valuable asset. We recognize the importance of protecting and investing in what matters most to you. Our Total Rewards Program is a comprehensive benefits package that extends beyond the workplace, focusing on your health, wellbeing, financial security, and professional development.

Our Commitment to Inclusion

We are dedicated to fostering a culture that respects and celebrates diverse talents, backgrounds, cultures, opinions, and goals. Our inclusive environment is supported by flexible work arrangements, diversity and inclusion training, cultural awareness initiatives, and Employee Resource Groups (ERGs). The diversity of our workforce is one of AIG's greatest strengths, and we are proud of the recognition we have received for our commitment to positive change.

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