IT Service Desk Agent

3 days ago


New York, New York, United States Building Service 32BJ Benefit Funds Full time

The Building Service 32BJ Benefit Funds has an opening for an IT Service Desk Agent. In this role, you will be responsible for maintaining accurate records of support requests, incidents, and resolutions. You will also perform ID verification for all security requests prior to changing passwords, providing access, or unlocking accounts. Additionally, you will diagnose and resolve hardware and software issues, assist with the setup, configuration, and maintenance of computer systems, including desktops, laptops, and peripherals.



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