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Strategic Program Manager

1 month ago

New York, New York, United States Hispanic Technology Executive Council Full time

The Vice President is a key role in Citis Internal Consulting organization, responsible for leading significant programs in partnership with Citis functional and business unit leadership.

Key responsibilities include developing Citis approaches and methods, building change capabilities across Citi, and engaging Citi employees at all levels in transformational change.

The Vice President will be a key member of the team, supporting specific Citi operating model and business process improvement projects and programs across the Firm.

Responsibilities include driving the analysis of complex sets of data and business processes, independently thinking through and analyzing solutions to problems, and developing initial hypotheses, frameworks, and methodologies.

The ideal candidate will have at least 5-8 years of experience in a major management consulting firm or equivalent experience in a large Financial Services company.

Strong written and verbal communications skills, advanced skills in MS Excel, and experience analyzing processes are essential.

The Vice President will report directly to a senior leader within the Internal Consulting organization but also to engagement manager(s) who lead the day-to-day of ongoing projects via a matrix management structure.

Key Qualifications:

  • At least 5-8 years of experience in a major management consulting firm or equivalent experience in a large Financial Services company
  • Strong written and verbal communications skills
  • Advanced skills in MS Excel
  • Experience analyzing processes

Preferred Competencies:

  • Hypothesis Generation
  • Analytical Framework Development
  • Agile Delivery
  • Data Analysis
  • Root Cause Identification
  • Process Analysis, Mapping and Design
  • Business Case and Financial Model Development
  • Stakeholder Management
  • Communications and Change Planning

Characteristics:

  • Strong ability to identify issues, structure and conduct analyses, organize findings, draw conclusions, identify next steps, and make recommendations with limited guidance
  • Can work effectively in a team-based collaborative model as well as independently
  • Thinks business first but quickly grasps and can be conversant in digital technologies and their application to business processes
  • Innovative and curious, and readily able to think outside of the box
  • Communicates effectively and impactfully to all levels of an organization, from line workers to Senior Leaders
  • Self-starter who brings high sense of urgency to assignments and goals
  • Comfortable with ambiguity and change
  • Passionate about improving employee and customer experience
  • Has strong project management skills but deploys a flexible approach to meet the needs of a broad group of diverse stakeholders
  • Balances analytical and creative abilities
  • Detail oriented and effective multi-tasker

Education:

  • Bachelors/University degree, Masters degree preferred

Job Family Group:

  • Project and Program Management

Job Family:

  • Program Management

Time Type:

  • Full time

Primary Location:

  • New York New York United States

Primary Location Full Time Salary Range:

  • $129, $194,760.00

Citi offers competitive employee benefits, including:

  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs

For additional information regarding Citi employee benefits, please visit

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.