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1 day ago
The Patient Care Navigator is a critical role at Rush University Medical Center, responsible for assisting nurses and social workers in providing outreach efforts to patients in need. This position requires a strong understanding of ambulatory settings and the ability to communicate effectively with patients, families, and healthcare teams.
Key Responsibilities- Monitor patient lists and provide outreach for follow-up appointments and new patient assessments.
- Prepare and deliver medical records and correspondence to referring agencies and primary care providers.
- Document all correspondence in electronic medical records and participate in meetings as assigned.
- Conduct Health Risk Assessments and provide assistance with insurance enrollment, verification, and redetermination.
- Coordinate transportation for patients as needed and perform other duties as assigned.
- High School diploma or GED and 1 year of experience in Electronic Medical Records.
- Knowledge of ambulatory settings and basic Microsoft Office skills.
- Excellent written, verbal, and interpersonal communication skills.
- Ability to multi-task, function independently, and be self-motivated.
- Associate's degree in a health-related field, such as social work, psychology, or medical terminology.
- Bilingual skills.
Rush University Medical Center is an equal opportunity employer and welcomes applications from diverse candidates. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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