Operations Supervisor Transportation Shift Leader
5 days ago
We are seeking a highly skilled and experienced Operations Supervisor to join our team at Penske Logistics. As an Operations Supervisor, you will be responsible for leading a team of drivers and hourly workforce to ensure the execution of daily tasks and activities, including driver deliveries, loading/unloading of trailers, and customer service operations.
Key Responsibilities- Establish and sustain a high-performing team by providing coaching, training, and development opportunities to associates.
- Supervise logistics operations, including customer service, freight loading and unloading, dispatch, and proper documentation and procedure control.
- Conduct team meetings and provide regular feedback to associates.
- Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations.
- Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift.
- Ensure compliance with financial policies and procedures, including tracking MPG, returns, damages, etc.
- Understand the relationship between decision-making and profitability.
- Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets.
- Ensure day-to-day management and associate activities are aligned with the location safety strategy.
- Provide associates with communication, training, feedback, and direction to ensure safe performance.
- Ensure compliance with all applicable regulatory agencies and company policies and procedures.
- Conduct safety observations.
- Understand the location-specific customer goals and objectives and work to meet and exceed these expectations daily.
- Determine areas that could benefit from Continuous Improvement efforts.
- Properly plan work assignments to ensure effective use of fleet equipment.
- Work with hourly associates to ensure they understand safe and efficient operation of equipment.
- Work with vendors to ensure equipment is maintained.
- Work with Penske Truck Leasing to ensure schedule of preventative maintenance is complete.
- Demonstrated leadership qualities with strong interpersonal skills and the ability to connect, build rapport, and maintain solid relationships with associates, Company leadership, internal and external customers.
- Ability to work efficiently and independently with strong time management and organizational skills.
- Strong written/oral communication skills and the ability to actively listen.
- Ability to manage through a problem, think critically, and make decisions independently.
- Ability to drive process improvement and lead change.
- Proficient computer skills including Microsoft Word, Excel, Outlook, and PowerPoint.
- Must demonstrate ownership and responsibility to run the operation with a sense of urgency.
- High School Diploma or equivalent required. Bachelor's Degree preferred.
- Regular, predictable, full attendance is an essential function of the job.
- Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.
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Orlando, Florida, United States Penske Full timeJob SummaryPenske Logistics is seeking a skilled Operations Supervisor to lead our transportation team at one of our locations. As an Operations Supervisor, you will be responsible for providing direction to individual contributors and hourly workforce to ensure the execution of daily tasks and activities, including driver deliveries, loading/unloading of...
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Orlando, Florida, United States Penske Full timeJob SummaryPenske Logistics is seeking a skilled Operations Supervisor to lead our transportation team at one of our locations. As a key member of our operations team, you will be responsible for supervising drivers, ensuring customer requirements are met, and driving process improvement.Key ResponsibilitiesSupervise logistics operations, including customer...
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