Shift Leader

2 weeks ago


Orlando, Florida, United States Insomnia Cookies Full time

At Insomnia Cookies, we're looking for a talented Shift Leader to join our team. As a key member of our bakery crew, you'll be responsible for leading by example and motivating your team to deliver exceptional customer service and quality products. Your hands-on leadership style will include building orders, suggestive selling, baking, and interacting with customers. You'll also take pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store

Some of our sweet shift leader perks include:
* Flexible part-time work schedules
* Pay-on-Demand
* Paid vacation and sick time off
* Interactive training & mentorship
* Pet insurance for your furry loved ones
* Job stability with a rapidly growing and reputable company
* Achievable growth/promotion opportunities
* You get to work in a fun, exciting team environment
* Employee discount and FREE cookies with every shift

As a Shift Leader, you'll provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries. You'll support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members.

We're looking for someone with at least 1 year of working experience in a customer service focused role, point of sale systems experience, and a schedule availability to work nights and weekend evening shifts. You'll need outstanding communication, time management, and people skills, as well as an outgoing/friendly/patient demeanor.

If you're a motivated and results-driven individual who is passionate about delivering exceptional customer service and leading a team to success, we want to hear from you


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