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Transportation Operations Manager

2 months ago

Orlando, Florida, United States Sysco Full time
Job Summary

This role provides critical support to the transportation manager/director in overseeing the daily activities of the delivery and backhaul departments. The successful candidate will be responsible for training and supervising transportation associates, ensuring compliance with government regulations, and promoting a culture of safety and security within the transportation department.

Key Responsibilities
  • Supervise the daily work and safety of transportation associates, ensuring adherence to standard operating procedures, Food Safety Standards, and preferred work methods.
  • Ensure transportation associates comply with local, state, and federal regulatory agencies, including the DOT and OSHA.
  • Oversee labor hours and consumable supplies within budget.
  • Prepare work schedules, including extra work days and shifts as needed.
  • Assist with the training of new associates, including cross-training of existing associates.
  • Direct the proper selection and utilization of company assets in support of the delivery department.
  • Coordinate required repairs with proper departments as necessary.
  • Review delivery functions and productivity reporting, suggesting efficiency ideas and cost reduction measures.
  • Interpret, train, and enforce company policies, protocols, and procedures, including food safety, DOT, and record keeping.
  • Communicate with warehouse and customer service teams to resolve customer or delivery issues.
  • Visit customer locations and meet with customers to address issues and assess delivery difficulty.
  • Maintain positive associate relations through regular department or pre-shift meetings.
  • Monitor associate morale and submit ideas to improve associate engagement and enablement.
  • Work with the safety manager to aid in training, conducting associate observations, and routine safety inspections.
  • Makes recommendations for corrective action and/or behavior modification as required.
  • Perform management functions of staff selection, development, discipline, performance reviews, and/or terminations.
  • Work assigned schedule, exhibit regular and predictable attendance, and work outside of the normal schedule as required to meet workload demands.
Requirements
  • High school diploma, general education degree (GED), or equivalent degree; or equivalent combination of education and related experience.
  • 2-4 years of transportation experience and/or training.
  • Class A Commercial Driver's License is preferred but not required.
  • Certificate of DOT regulations training is preferred.
Professional Skills
  • Knowledge of Federal Motor Carrier Safety Regulations, DOT rules and regulations; preferred work methods and standard operating procedures (SOP); spreadsheet software and word processing software.
  • Skilled in making independent decisions in support of company policies and procedures on time.
  • Ability to successfully engage and lead individual and team discussions and meetings.
  • Solve practical problems and interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Apply all relevant policies in a consistent, timely, and objective manner.
  • Work in a disciplined manner and capable of following established procedures, practices, and comply with local, state, and federal regulations.
  • Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues.
  • Learn SYGMA technology software and programs.
  • Read, comprehend, write, and speak English.
  • Able to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
  • Can read, analyze, and interpret technical procedures or governmental regulations.
  • Write reports, business correspondence, and procedure manuals.
  • Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Work Environment
  • Occasionally exposed to wet, hot, extreme cold, and/or humid conditions, moving mechanical parts, and may be required to work in confined spaces.
  • Works non-traditional business hours, including evenings, nights, weekends, holidays, and on-call.
  • May occasionally be required to travel to other distribution centers or the corporate office as business needs dictate.
  • Periodically exposed to high, precarious places, fumes, or airborne particles.
  • The noise level in the work environment is usually moderate.