Transportation Operations Manager

1 week ago

Orlando, Florida, United States Sysco Full time
Job Summary

This role provides critical support to the transportation manager/director in overseeing the daily activities of the delivery department. The successful candidate will be responsible for training and supervising transportation associates, ensuring compliance with government regulations, and promoting a culture of safety and security within the department.

Key Responsibilities
  • Supervise the daily work and safety of transportation associates, ensuring adherence to standard operating procedures, Food Safety Standards, and preferred work methods.
  • Ensure transportation associates comply with local, state, and federal regulatory agencies, including the DOT and OSHA.
  • Oversee labor hours and consumable supplies within budget.
  • Prepare work schedules, including extra work days and shifts as needed.
  • Assist with the training of new associates, including cross-training of existing associates.
  • Direct the proper selection and utilization of company assets in support of the delivery department.
  • Coordinate required repairs with proper departments as necessary.
  • Review delivery functions and productivity reporting, suggesting efficiency ideas and cost reduction measures.
  • Interpret, train, and enforce company policies, protocols, and procedures, including food safety, DOT, record keeping, etc.
  • Communicate with warehouse and customer service teams to resolve customer or delivery issues.
  • Visit customer locations to address issues and assess delivery difficulty.
  • Maintain positive associate relations through regular department or pre-shift meetings.
  • Monitor associate morale and submit ideas to improve associate engagement and enablement.
  • Work with the safety manager to aid in training, conducting associate observations, and routine safety inspections.
  • Makes recommendations for corrective action and/or behavior modification where required.
  • Perform management functions of staff selection, development, discipline, performance reviews, and/or terminations.
  • Work assigned schedule, exhibit regular and predictable attendance, and work outside of the normal schedule as required to meet workload demands.
Requirements
  • High school diploma, general education degree (GED), or equivalent degree; or equivalent combination of education and related experience.
  • 2-4 years of transportation experience and/or training.
  • Class A Commercial Driver's License is preferred but not required.
  • Certificate of DOT regulations training is preferred.
Professional Skills
  • Knowledge of Federal Motor Carrier Safety Regulations, DOT rules and regulations; preferred work methods and standard operating procedures (SOP); spreadsheet software and word processing software.
  • Skilled in making independent decisions in support of company policies and procedures on time.
  • Ability to successfully engage and lead individual and team discussions and meetings.
  • Solve practical problems and interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Apply all relevant policies in a consistent, timely, and objective manner.
  • Work in a disciplined manner and capable of following established procedures, practices, and comply with local, state, and federal regulations.
  • Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues.
  • Learn SYGMA technology software and programs.
  • Read, comprehend, write, and speak English.
  • Able to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
  • Can read, analyze, and interpret technical procedures or governmental regulations.
  • Write reports, business correspondence, and procedure manuals.
  • Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Work Environment
  • Occasionally exposed to wet, hot, extreme cold, and/or humid conditions, moving mechanical parts, and may be required to work in confined spaces.
  • Works non-traditional business hours, including evenings, nights, weekends, holidays, and on-call.
  • May occasionally be required to travel to other distribution centers or the corporate office as business needs dictate.
  • Periodically exposed to high, precarious places, fumes, or airborne particles.
  • The noise level in the work environment is usually moderate.

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