Service Operations Coordinator

2 weeks ago


Birmingham, Alabama, United States CorVel Full time
Customer Service Representative

Job Category: Administrative (Field)

Position Overview:

  • The role involves managing client accounts and providing office assistance, which includes data analysis, general administrative tasks, and promoting various CorVel services such as case management and bill review.

ABOUT CORVEL:

  • CorVel stands as a prominent provider of top-tier risk management solutions across the workers compensation, auto, health, and disability management sectors. Our ongoing commitment to investing in human resources and technology allows us to offer the most innovative and cohesive solutions to our clientele.

Key Responsibilities:

  • Generate and evaluate internal reports, focusing on monitoring both client and internal key performance metrics.
  • Support cultural initiatives, assist with employee onboarding, and provide various HR-related support functions.
  • Exhibit strong oral, written, and interpersonal communication abilities.
  • Perform general office tasks.
  • Maintain a clean driving record to adhere to our compliance standards.

Required Skills and Qualifications:

  • Strong organizational and time management skills, with the ability to handle multiple tasks simultaneously.
  • Attention to detail is crucial.
  • Proficient in Microsoft Office applications, especially Excel and PowerPoint.

Education and Experience:

  • A college degree is required (or equivalent professional experience).
  • A master's degree is preferred.
  • Prior experience in customer service is advantageous.

CorVel is an Equal Opportunity Employer, maintains a drug-free workplace, and adheres to ADA regulations as applicable.



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