Sales and Operations Coordinator
2 weeks ago
Position Overview:
As a vital member of Aesop Auto Parts LLC, you will play a key role in facilitating the sales and operational processes for in-person customer transactions. Your responsibilities will encompass overseeing driver operations, managing payment processes, and ensuring smooth site operations.
Key Responsibilities:
1. Driver Operations Management:
- Supervise driver activities and payment handling.
- Monitor and communicate open cash on delivery (COD) statuses to drivers and sales personnel.
- Process COD payments and manage driver manifests.
- Coordinate check-in procedures for delivery drivers.
2. Payment Receipt Management:
- Handle credit card transactions from sales staff.
- Process cash and check payments received from delivery drivers.
- Prepare and balance cash and check deposits, ensuring accuracy in yard cash drawers and CODs.
3. Customer Transaction Organization:
- Maintain updated customer sales tax documentation.
- Ensure collection and management of customer 1099s and W9s.
- Actively participate in new customer onboarding processes.
4. Site Management Duties:
- Oversee the marking and processing of vehicle titles.
- Manage communication with relevant authorities for vehicle pickups.
- Maintain accurate records of vehicle titles and related documentation.
5. Data Governance and Reporting:
- Take ownership of customer setup for new clients.
- Assess and enhance existing customer data quality.
- Collaborate with regional sales teams to ensure data consistency and governance.
- Generate comprehensive sales reports for management review.
Qualifications:
- High School diploma or equivalent; 2-3 years of experience in cash handling and customer service preferred.
- Strong communication skills, both written and verbal, with a commitment to professionalism.
- Proficiency in Microsoft Office Suite, particularly Excel and Word.
- Ability to work independently and collaboratively in a team environment.
- Detail-oriented with excellent organizational skills, capable of managing multiple tasks effectively.
Benefits:
- 401(k) matching
- Health, dental, and vision insurance
- Life insurance
- Paid time off and holiday pay
Join us at Aesop Auto Parts LLC, where your contributions will make a significant impact on our operations and customer satisfaction.
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