Airport Operations Lead
3 days ago
At United Airlines, we're committed to excellence in customer service and airport operations. As an Airport Operations Lead - Customer Service Manager, you'll play a key role in leading and developing the skills of front-line employees in an operational environment.
You'll serve as a subject matter expert on safety, service, and procedures, focusing on leading and developing the skills of front-line employees in areas including Customer Service, Operations, Continuous Improvement, and Retail.
This is a salaried position with a competitive estimated salary range of $85,000 - $110,000 based on location and experience.
Job Description:
Company Overview: United Airlines is a leading global airline committed to delivering exceptional customer service and operational excellence.
Salary: This is a salaried position with a competitive estimated salary range of $85,000 - $110,000 based on location and experience.
Job Description: Provide leadership and oversight of a work area and front-line employees in an operational environment. Serve as a subject matter expert on safety, service, and procedures. Focus on leading and developing the skills of front-line employees in areas including Customer Service, Operations, Continuous Improvement, and Retail.
Required Skills and Qualifications:
* 2+ years of experience in airport operations or a related field
* Strong leadership and communication skills
* Ability to work in a fast-paced environment
Benefits:
* Comprehensive benefits package, including medical, dental, and vision insurance
* 401(k) plan with company match
* Paid time off and holidays
Others:
* United Airlines is an equal opportunity employer committed to diversity and inclusion.
* We're proud to be a disability-friendly workplace.
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