Airport Operations Lead

3 days ago


Newark, New Jersey, United States United Airlines Full time

At United Airlines, we're committed to excellence in customer service and airport operations. As an Airport Operations Lead - Customer Service Manager, you'll play a key role in leading and developing the skills of front-line employees in an operational environment.

You'll serve as a subject matter expert on safety, service, and procedures, focusing on leading and developing the skills of front-line employees in areas including Customer Service, Operations, Continuous Improvement, and Retail.

This is a salaried position with a competitive estimated salary range of $85,000 - $110,000 based on location and experience.

Job Description:

Company Overview: United Airlines is a leading global airline committed to delivering exceptional customer service and operational excellence.

Salary: This is a salaried position with a competitive estimated salary range of $85,000 - $110,000 based on location and experience.

Job Description: Provide leadership and oversight of a work area and front-line employees in an operational environment. Serve as a subject matter expert on safety, service, and procedures. Focus on leading and developing the skills of front-line employees in areas including Customer Service, Operations, Continuous Improvement, and Retail.

Required Skills and Qualifications:

* 2+ years of experience in airport operations or a related field

* Strong leadership and communication skills

* Ability to work in a fast-paced environment

Benefits:

* Comprehensive benefits package, including medical, dental, and vision insurance

* 401(k) plan with company match

* Paid time off and holidays

Others:

* United Airlines is an equal opportunity employer committed to diversity and inclusion.

* We're proud to be a disability-friendly workplace.



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