Kitchen Operations Manager

5 days ago


Newark, New Jersey, United States Airport retail group LLC Full time
Job Summary

We are seeking a highly skilled and experienced Kitchen Operations Manager to join our team at Airport Retail Group LLC. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our kitchen, ensuring that our high standards of quality, safety, and customer satisfaction are consistently met.

Key Responsibilities
  • Assist the Manager in all day-to-day kitchen operations, including BOH and FOH hiring, supervisor/employee development and training, performance documentation, adequate staffing, adherence to all MCA policies and procedures, food quality and presentation, sanitation, safety, and responsibility for tracking revenues and cash accounts.
  • Ensure the highest level of customer service throughout the operation, being a role model/leader with the ability to solve problems, make informed decisions, and manage the workforce and time wisely to achieve maximum results.
  • Specialize in designated areas of focus, such as Bar, Market, Commissary, or other unique areas as dictated by the Brand, General Manager, or Director of Operations, including duties such as daily/weekly inventory counts, ordering, and scheduling responsibility.
Requirements
  • Associate degree or equivalent in Hospitality, Business, or Culinary Arts.
  • Minimum 1-year supervisory experience, preferably in full-service restaurants.
  • Knowledge of marketing techniques and impact on business results.
  • Experience in guest relations, negotiations, and complaint handling.
  • Excellent verbal and written communication skills.
  • Commitment to service of customers, staff, co-workers, and management.
  • Demonstrated leadership ability; ability to lead by example.
  • High integrity and honesty.
  • High Work Ethic, passion, and commitment.
  • Ability to work full-time hours to manage the operation, including weekdays, weekends, and holidays.
  • Demonstrated coaching and development skills.
  • Ability to train and delegate.
  • Follow through and dependability.
  • Adherence and modeling of all MCA policies and procedures.
  • Knowledge and commitment to safety and food sanitation.
Preferred Qualifications
  • Health Department approved Food Handler Manager Certification.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application today.



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