Starbucks Shift Supervisor @ EWR Airport

1 week ago


Newark, New Jersey, United States Villa Restaurant Group Full time
Job Title: Starbucks Shift Supervisor @ EWR Airport

Join Villa Restaurant Group, a leading global restaurant group, as a Starbucks Shift Supervisor at our Newark Liberty Airport location. As a key member of our team, you will be responsible for leading a team of baristas, ensuring exceptional customer service, product quality, and a welcoming atmosphere.

Key Responsibilities:
  • Lead by example, fostering a positive and inclusive work environment.
  • Supervise shifts and delegate tasks to ensure smooth operations.
  • Provide outstanding customer service by greeting and assisting customers, taking and preparing orders, and addressing customer inquiries and concerns.
  • Ensure the highest standards of coffee and food quality.
  • Train new baristas on company policies, procedures, and customer service standards.
  • Assist in managing inventory levels, including ordering supplies and managing stock rotation.
  • Handle cash and operate the cash register accurately.
  • Maintain a clean and safe store environment.
  • Assist the Store Manager in creating and managing shift schedules.
Requirements:
  • High school diploma or equivalent.
  • Previous experience in a supervisory or leadership role, preferably in a coffee shop or restaurant setting.
  • Passion for coffee and a strong knowledge of Starbucks products and standards.
  • Excellent interpersonal and communication skills.
  • Strong problem-solving abilities and the ability to handle customer concerns with professionalism.
  • Ability to work in a fast-paced environment, multitask, and handle pressure effectively.
Why Join Us:
  • Competitive salary.
  • Paid time off.
  • Medical benefits.
  • Meal discounts.
  • Excellent training.
  • Career growth.
  • Fantastic culture and work environment.


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