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Uniformed Customer Service Representative

2 months ago


Framingham, Massachusetts, United States Marshalls Full time

Job Summary:

As a Customer Service Associate at Marshalls, you will be responsible for delivering exceptional customer experiences and embodying a positive store culture. Your key responsibilities will include:

  • Role Modeling Customer Experience: You will model established customer experience practices with internal and external customers, ensuring a positive and welcoming environment for all.
  • Supporting Store Culture: You will support and embody a positive store culture through honesty, integrity, and respect, fostering a collaborative and inclusive team environment.
  • Accurate Transactions: You will accurately ring customer purchases and returns, and count change back to customers, ensuring seamless and efficient transactions.

Requirements:

To be successful in this role, you will need to possess excellent communication and interpersonal skills, a strong commitment to customer satisfaction, and the ability to work effectively in a fast-paced retail environment.