Public Safety Operations Manager
1 week ago
Job Summary:
The Operations Manager will work collaboratively with the Communication Center Commander to plan, organize, schedule, assign, evaluate, and direct the work of subordinate personnel. The supervisor will provide technical assistance in emergency communications, respond to inquiries, and resolve problems raised by staff and other customers. The Operations Manager will also participate in the work of an assigned shift within the Communications Center.
Key Responsibilities:
- Plan, organize, and schedule the work of subordinate personnel
- Provide technical assistance in emergency communications
- Respond to inquiries and resolve problems raised by staff and other customers
- Participate in the work of an assigned shift within the Communications Center
- Work closely with police supervisory personnel, other agencies, and public safety departments of other jurisdictions within the region in the coordination of operational efforts
Requirements:
- High school diploma or equivalent
- 3 years of dispatcher experience
- APCO certified Telecommunicator
- Communications Training Officer (CTO)
- Previous leadership experience
Preferred Skills and Abilities:
- Monitoring and evaluating staff
- Evaluating emergency situations and making decisions under pressure
- Operating various communication and computer equipment
- Communication and interpersonal skills
Temple University's Commitment to Diversity and Inclusion:
Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information, or veteran status.
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