Operations Management Professional
5 days ago
We are seeking an experienced Operations Supervisor to oversee the daily operations of our car wash and detailing facility. As a key member of our team, you will be responsible for ensuring smooth workflow, adhering to standard operating procedures, and maintaining high operational standards.
About ODORZX INC.
ODORZX INC. is a leading provider of car wash and detailing services. We are committed to delivering exceptional customer experiences and providing top-quality services to our clients.
Salary and Benefits:
We offer a competitive salary of $65,000 per year, plus a range of benefits including vacation time, 401k with match, medical benefits, sick time, personal days, company-paid holidays, and rapid advancement opportunities.
Key Responsibilities:
• Oversee day-to-day operations of the client site, ensuring smooth workflow and adherence to standard operating procedures.
• Lead a team of car wash and detailing technicians, providing guidance, training, and support to ensure they deliver outstanding results.
• Monitor and maintain inventory levels of cleaning supplies, equipment, and detailing products, ensuring a well-stocked and efficient operation.
• Conduct regular quality checks to ensure that all vehicles undergo thorough and meticulous cleaning and detailing, meeting or exceeding client expectations.
• Implement and enforce safety protocols to create a secure work environment.
• Collaborate with the manager to develop and implement strategies to enhance client satisfaction, increase revenue, and improve operational efficiency.
• Handle client inquiries, concerns, and complaints in a prompt and professional manner, striving to achieve optimal resolution and client retention.
• Maintain accurate records of daily operations, tracking sheets, employee attendance, and performance evaluations.
Requirements:
• Previous experience in a supervisory role within the car wash and detailing or rental car industry or a related field.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent organizational and time management skills to effectively prioritize tasks and meet deadlines.
• Attention to detail and a commitment to delivering exceptional results.
• Solid knowledge of car cleaning and detailing techniques, equipment, and products.
• Exceptional customer service skills with a focus on creating positive experiences for customers.
• Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously.
• Proficient computer skills for record-keeping and data analysis.
Why Join Our Team?
We offer a supportive work environment, opportunities for growth and development, and a competitive salary and benefits package.
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