Community Operations Manager
5 days ago
About the Role:
We are seeking a skilled Community Operations Manager to join our team at Community Management. As a key member of our management staff, you will be responsible for overseeing the daily operations of our apartment communities. Your primary objective will be to increase net operating income, maintain physical assets, provide a quality living environment for residents, and establish positive working relationships with on-site team members.
Key Responsibilities:
• Supervise on-site staff members, including hiring, performance counseling, weekly status updates, and community inspections
• Maintain high occupancy levels through effective team motivation, market research, and competitive pricing analysis
• Train staff on closing techniques to improve lease renewal rates
• Ensure accurate data entry in industry software, Yardi, Rent Cafe, Yield Star, and LeaseStar
• Monitor and implement rent increases, utility charges, and other fees on time
• Analyze Yardi reports, assess community condition, and submit weekly operational reports
• Implement company policies and procedures at the community level
• Manage expenses closely and within budget
Requirements:
• High school diploma required; Bachelor's degree in business or related field highly preferred
• Minimum 3-5 years of property management experience, with supervisory responsibilities for property operations, budgets, and staff supervision
• Previous experience with industry software, Yardi, Rent Cafe, Yield Star, and LeaseStar is preferred
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) certification is preferred
• Valid California driver's license with a clean driving record is required
Salary: $55,000 - $70,000 per year, depending on experience
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